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Luxury Pet Residence Dog Crate in Distressed Grey is rated 3.3 out of 5 by 18.
Rated 5 out of 5 by from Excellent purchase We bought this crate (medium) two years ago for our Cavalier. It is a well made piece of furniture that doubles as an end table. With felt slides it moves easily on wood floor for cleaning. Have had no issues with anything breaking. Assembled it by myself with no trouble - just follow directions.
Date published: 2020-09-12
Rated 4 out of 5 by from Looks great Hard to put together. You need 2 people.mm The bolts are very cheap and can break.
Date published: 2020-06-11
Rated 1 out of 5 by from Need an engineer to put together...... Very difficult to put together. Even now, if we pick it up to move it, the top comes off.
Date published: 2020-05-01
Rated 2 out of 5 by from Crate looks great to Start! I bought this crate 4 years ago, it was beautiful, but after about 6 months the top center broke away from the edge molding, we glued it back in place. About one year in the plastic tray cracked, I called and they do not sell the tray but they graciously sent me a new one. A year later the plastic tray cracked again and no supplier carries this size tray, so we had to cut a board to fit, it now has bad dog smell. I'm looking for a different crate.
Date published: 2020-03-21
Rated 1 out of 5 by from Horrible Product pieces not properly manufactured and would not fit together. Worst product I have purchased from Front Gate.
Date published: 2019-11-24
Rated 1 out of 5 by from Horrible Product pieces not properly manufactured and would not fit together. Worst product I have purchased from Front Gate.
Date published: 2019-11-24
Rated 2 out of 5 by from Dog This create looks great in our home. You have to be very careful trying to move it to clean behind it. If you try to pick up from the top to move, it comes apart. For the price, the quality of this product is not satisfactory and not what I expect from Frontgate.
Date published: 2019-11-01
Rated 5 out of 5 by from Beautiful, well built crate! This crate is a beautiful, solid, heavy, sturdy, comfortable piece of furniture that our retriever puppy loves. Bought a large, which is perfect!
Date published: 2019-10-11
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Would this crate be suitable for training a puppy? Are the bars chew proof?

Asked by: Malcolm143
Thank you for your interest in our Luxury Pet Residence Dog Crate in Distressed Grey. This item could be used while training, however it is not considered to be chew proof, however a puppy would likely not be able to damage this item.
Answered by: SB Frontgate Service
Date published: 2021-01-20

Will you get the small version of this crate in for Christmas/holiday shopping?  Have a Shihpoo I need to accommodate.  Bought one previously from Frontgate for a Matese-Shitzu and has been perfect!

Asked by: Anonymous
Thank you for your interest in our Luxury Pet Residence Dog Crate in Distressed Grey. We apologize; this item is only available in medium and large.
Answered by: SB Frontgate Service
Date published: 2021-01-19

Are the product issues for this worked out? It seems the gray color has much worse reviews than the white. Is the manufacturer the same? It’s a lot of money for pieces that are difficult to put together, and the floor cracks..... 

Asked by: Margareta
Thank you for your interest in the Luxury Pet Residence Dog Crate in Distressed Grey. Both the white and grey color option are made the same way. At Frontgate we are very focused on the quality of our items. Any known issues with this item have been addressed. Also, our items do come with a one year warranty.
Answered by: JLFrontgateService
Date published: 2020-06-29

I need the assembly instructions for the medium luxury crate.

Asked by: BAK120
Thank you for your interest in the Luxury Pet Residence Dog Crate In Distressed Grey. We have sent a copy of the instructions to the email address used in your inquiry. A copy of the instructions may also be found in the product overview by clicking the desired size in the 'Assembly required; view large and medium crate instructions' bullet point.
Answered by: JCFrontgateService
Date published: 2020-02-01

What are the dimensions?

Asked by: Jim Doherty
Thank you for your interest in the Luxury Pet Residence Dog Crate in Distressed Grey. The dimensions are as follows: Medium: Exterior: 22"W x 31"D x 25"H, Interior: 17"W x 29"D x 19"H, 25 lbs. Large: Exterior: 29"W x 43"D x 32"H, Interior: 22-3/4"W x 37-1/2"D x 26-1/2"H, 100 lbs.
Answered by: RL Frontgate Service
Date published: 2019-12-31

Can the door be installed to open either left or right?

Asked by: 5190
Thank you for your interest in the Luxury Pet Residence Dog Crate. The door of the crate can only open one way. We apologize for the inconvenience.
Answered by: RWFrontgateService
Date published: 2019-01-08

What is the size of the crate pad for the large crate?

Asked by: Hales311
Thank you for your interest in the Luxury Pet Residence Dog Crate. The dimensions for the crate pad are as follows: 22-3/4"W x 37-1/2"D x 3"H.
Answered by: RWFrontgateService
Date published: 2019-01-03

Is the bumper included 

Asked by: MBISH
Thank you for your interest in the Luxury Pet Residence Dog Crate. The bumpers item #156566 are sold separately from the crate.
Answered by: RWFrontgateService
Date published: 2018-12-03
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Product:156583-Luxury Pet Residence Dog Crate in Distressed Grey