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Luxury Pet Residence Dog Crate in Distressed Grey is rated 3.2 out of 5 by 16.
Rated 4 out of 5 by from Looks great Hard to put together. You need 2 people.mm The bolts are very cheap and can break.
Date published: 2020-06-11
Rated 1 out of 5 by from Need an engineer to put together...... Very difficult to put together. Even now, if we pick it up to move it, the top comes off.
Date published: 2020-05-01
Rated 2 out of 5 by from Crate looks great to Start! I bought this crate 4 years ago, it was beautiful, but after about 6 months the top center broke away from the edge molding, we glued it back in place. About one year in the plastic tray cracked, I called and they do not sell the tray but they graciously sent me a new one. A year later the plastic tray cracked again and no supplier carries this size tray, so we had to cut a board to fit, it now has bad dog smell. I'm looking for a different crate.
Date published: 2020-03-21
Rated 1 out of 5 by from Horrible Product pieces not properly manufactured and would not fit together. Worst product I have purchased from Front Gate.
Date published: 2019-11-24
Rated 1 out of 5 by from Horrible Product pieces not properly manufactured and would not fit together. Worst product I have purchased from Front Gate.
Date published: 2019-11-24
Rated 2 out of 5 by from Dog This create looks great in our home. You have to be very careful trying to move it to clean behind it. If you try to pick up from the top to move, it comes apart. For the price, the quality of this product is not satisfactory and not what I expect from Frontgate.
Date published: 2019-11-01
Rated 5 out of 5 by from Beautiful, well built crate! This crate is a beautiful, solid, heavy, sturdy, comfortable piece of furniture that our retriever puppy loves. Bought a large, which is perfect!
Date published: 2019-10-11
Rated 5 out of 5 by from Beautiful This crate is beautiful. The finish is so pretty and it looks very expensive. It assembled very easily, but you must follow the instructions closely.
Date published: 2019-08-23
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Are the interior dimensions with or without the crate pad?

Asked by: Sarah578
Thank you for your interest in the Luxury Pet Residence Dog Crate. The interior measurements do not include the create pad.
Answered by: JLFrontgateService
Date published: 2018-06-11

Can the foam insert be washed in a machine. My puppy had an accident and the pad cover is not waterproof so the foam is wet. 

Asked by: tracy16
Thank you for your interest in the Luxury Pet Residence Dog Crate. The create pad insert should not be machine washed; it should be hand washed only.
Answered by: JLFrontgateService
Date published: 2018-04-27

Why is there no small size?

Asked by: Jerk
Thank you for your interest in our Luxury Pet Residence Dog Crate. Unfortunately we can only sell sizing options the manufacturer makes available to us. We do apologize for any inconvenience this may cause.
Answered by: JCFrontgateService
Date published: 2018-01-22

Does this crate come with the bottom cushion? I put the bumper pads in the cart with the crate.

Asked by: Amanda5
Thank you for your interest in the Luxury Pet Residence Dog Crate in Distressed Grey. The shown create pad is included.
Answered by: JLFrontgateService
Date published: 2019-07-03

I purchased the grey luxury pet residence and my puppy has chewed on some of the wood near the front door that’s on the inside of her crate. Do you have any touch up sticks or paint/stain info so i can try to repair it? 

Asked by: HGreen
Thank you for your interest in the Luxury Pet Residence Dog Crate. We do not have touch up paint available. We would recommend checking with your local paint store to find matching touch up paint.
Answered by: RBFrontgateService
Date published: 2019-05-11

Are the shades included?

Asked by: Laura Macky
Thank you for your interest in the Luxury Pet Residence Dog Crate. This item does have integrated roller shades.
Answered by: JLFrontgateService
Date published: 2017-11-27

I have a 5lb Papillion,  I think the medium is too big.  Too bad you don't have a smaller crate to offer.

Asked by: sophialabate
Thank you for your interest in the Luxury Pet Residence Dog Crate in Distressed Grey. We apologize but this item is not available in a smaller size.
Answered by: RWFrontgateService
Date published: 2018-01-14

Does it have a divider in the crate to make us smaller for puppies?

Asked by: Lynni73
Thank you for your interest in the Luxury Pet Residence Dog Crate. There are no dividers in the crate for smaller dogs.
Answered by: RWFrontgateService
Date published: 2018-03-04
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Product:156583-Luxury Pet Residence Dog Crate

Luxury Pet Residence Dog Crate in Distressed Grey

Quilted Bumper for Distressed Grey Pet Residence