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Luxury Pet Residence Dog Crate in Distressed Grey is rated 3.2 out of 5 by 16.
Rated 2 out of 5 by from Poor Quality for the price I have bought 2 of these they are beautiful but not made great & one house was cracked & had to order a new top the other was missing a screw that’s supposed to already be installed. I just feel they need to lower the price due to the cheap quality of this product but it does look very nice.
Date published: 2019-03-01
Rated 4 out of 5 by from Great looking pet residence I bought this so that I can secure my cat when the house is full of family over the holidays. So much better than closing her up in a room, and she feels safe. It did take my husband an hour or so to put it together and one bag of screws were miss labeled. But everything needed was there and it seems very sturdy. Cushions/bumper pads are very plush.
Date published: 2018-12-15
Rated 5 out of 5 by from Loved Bumper Fits crate perfectly and very well constructed. Goes with my crate colors used in the cover.
Date published: 2018-12-14
Rated 5 out of 5 by from The gate is Very sturdy We actually bought this to use in a busy grooming salon/ doggie day camp. We bought the extensions and have it in our main reception area to keep dogs away from the front door. It has held up to dogs jumping on it, chewing on it, and it seems to be tall enough and configured so dogs can't climb it.
Date published: 2018-04-12
Rated 3 out of 5 by from Typical Frontgate This looked great in the catalogue and looks good in my house. However, it was made in China and poorly constructed. There seems to be zero quality control as one of the screw holders was missing and the other pulled right out. Fortunately my partner was able to do a work around. Overpriced for the level of quality.
Date published: 2018-04-05
Rated 5 out of 5 by from Beautiful Dog Crate I have gone through so many beds for my two small dogs and I was never happy . This beautiful and comfortable crate is the best bed ever!!! They love it!!! And I love too !! Looks great in the family room !!
Date published: 2018-03-29
Rated 1 out of 5 by from So disappointed Bought this because it's perfect looking, goes with the rest of our furniture perfectly and seemed solid for our girl. When we got it we realized one of the pieces was faulty when we tried to put it together. We received a replacement piece from Frontgate and that was also faulty. Sadly, the factory ruined what would have been a perfect dog crate.
Date published: 2018-03-23
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Are the product issues for this worked out? It seems the gray color has much worse reviews than the white. Is the manufacturer the same? It’s a lot of money for pieces that are difficult to put together, and the floor cracks..... 

Asked by: Margareta
Thank you for your interest in the Luxury Pet Residence Dog Crate in Distressed Grey. Both the white and grey color option are made the same way. At Frontgate we are very focused on the quality of our items. Any known issues with this item have been addressed. Also, our items do come with a one year warranty.
Answered by: JLFrontgateService
Date published: 2020-06-29

I need the assembly instructions for the medium luxury crate.

Asked by: BAK120
Thank you for your interest in the Luxury Pet Residence Dog Crate In Distressed Grey. We have sent a copy of the instructions to the email address used in your inquiry. A copy of the instructions may also be found in the product overview by clicking the desired size in the 'Assembly required; view large and medium crate instructions' bullet point.
Answered by: JCFrontgateService
Date published: 2020-02-01

What are the dimensions?

Asked by: Jim Doherty
Thank you for your interest in the Luxury Pet Residence Dog Crate in Distressed Grey. The dimensions are as follows: Medium: Exterior: 22"W x 31"D x 25"H, Interior: 17"W x 29"D x 19"H, 25 lbs. Large: Exterior: 29"W x 43"D x 32"H, Interior: 22-3/4"W x 37-1/2"D x 26-1/2"H, 100 lbs.
Answered by: RL Frontgate Service
Date published: 2019-12-31

Are these washable?

Asked by: stallegro
Thank you for your interest in the Quilted Bumper for Distressed Grey Pet Residence. This item is washable, you will want to wash and dry on cool settings.
Answered by: AVFrontgateService
Date published: 2019-03-06

Can the door be installed to open either left or right?

Asked by: 5190
Thank you for your interest in the Luxury Pet Residence Dog Crate. The door of the crate can only open one way. We apologize for the inconvenience.
Answered by: RWFrontgateService
Date published: 2019-01-08

What is the size of the crate pad for the large crate?

Asked by: Hales311
Thank you for your interest in the Luxury Pet Residence Dog Crate. The dimensions for the crate pad are as follows: 22-3/4"W x 37-1/2"D x 3"H.
Answered by: RWFrontgateService
Date published: 2019-01-03

Is the bumper included 

Asked by: MBISH
Thank you for your interest in the Luxury Pet Residence Dog Crate. The bumpers item #156566 are sold separately from the crate.
Answered by: RWFrontgateService
Date published: 2018-12-03

I slightly chipped the crate when I pulled it out of the box. I have been now been to two stores to try to find paint that would match the distressed grey crate, but no luck in matching it. Would it be possible to tell me the paint manufacturer?

Asked by: Josh B
Thank you for your interest in the Luxury Pet Residence Dog Crate. We sign confidentiality agreements so unfortunately we cannot tell you who the manufacturer is. We apologize for the inconvenience.
Answered by: RWFrontgateService
Date published: 2018-12-17
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Product:156583-Luxury Pet Residence Dog Crate

Luxury Pet Residence Dog Crate in Distressed Grey

Quilted Bumper for Distressed Grey Pet Residence