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Luxury White Pet Residence Dog Crate is rated 4.3 out of 5 by 30.
Rated 5 out of 5 by from Fit for a queen, but needs a court to assist. Dog loves it, good looking. Be prepared for hardware manufacturing issues during assembly: supplied Allen wrench misfit, lock nuts don’t hold, top is difficult to install, and cage needs hand holds to move it.
Date published: 2020-10-31
Rated 5 out of 5 by from Great Piece of Furniture This crate actually replaced an end table when the puppy arrived. It is well built, functional and looks nice in the family room. The shades offer privacy for a sleepy puppy. Overall we are very pleased and would highly recommend purchasing this item.
Date published: 2020-08-06
Rated 4 out of 5 by from Great Product, Cheap worthless Cam Locks Wonderful product and easy to put together until I got to the cam locks for the top. I bought two crates and of the 8 cam locks only 3 worked. Otherwise was 5 stars. Expensive product and they use cheap worthless cam locks. Before getting frustrated like I did just go on Amazon and buy $10 cam lock kit and bingo all is good.
Date published: 2020-01-06
Rated 5 out of 5 by from Love the look of this crate! My Mini Schnauzer loves sleeping in his crate at night! The pull down shades are nicer than my own window shades!!!
Date published: 2019-02-25
Rated 3 out of 5 by from Door does not align properly very difficult to lock and unlock no way to adjust. Beautiful appearance my pet loves it .
Date published: 2018-09-29
Rated 5 out of 5 by from Better than I expected I love this crate, I purchased it in white and it was very easy to put together. It is nice addition to the living room. I wished I had purchased the larger one, but I plan on buying another one in the next 6 months. Love it and so do my dogs they were barking at us when we put it together and got in it as soon as it was complete
Date published: 2018-09-23
Rated 2 out of 5 by from Great unit, poor manufacturing and quality This is our second crate so we love the design. Unfortunately the quality of the manufacturing is poor. We can get another unit or a 10% discount. Not sure what to do given it’s put together and we need s crate.
Date published: 2018-08-21
Rated 3 out of 5 by from damages I received my luxury white pet residence dog crate last night. I unpacked it and one of the metal bars on the base was unattached. The screws were broken inside the holes. I had to reattach with new screws. Product was nice but for the money it cost it is not the sturdiest.
Date published: 2018-07-24
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What are the dimensions to this crate?

Asked by: Mary Beth C
Thank you for your interest in the Luxury White Pet Residence Dog Crate. The crate dimensions are as follows: Medium (55 lbs): Exterior: 22"W x 31"D x 25"H, Interior: 17"W x 29"D x 19"H. Large (100 lbs): Exterior: 29"W x 43"D x 32"H, Interior: 22-3/4"W x 37-1/2"D x 26-1/2"H.
Answered by: RL Frontgate Service
Date published: 2019-06-07

How/where would one attach a drinking dish for water while the dog is in the crate for many hours?

Asked by: Glownode1
Thank you for your interest in the Luxury White Pet Residence Dog Crate. This item was not made with a specific place for a drinking dish. We recommend reaching out to your local pet store or hardware store to find the best way to attach a drinking dish.
Answered by: AVFrontgateService
Date published: 2019-04-17

Many of the reviews indicate poor workmanship in manufacture of crate materials for assembly. Has Frontgate resolved those issues and can guarantee better workmanship before customer tries to assemble the pieces to make a crate?

Asked by: Glownode1
Thank you for your interest in the Luxury White Pet Residence Dog Crate. At Frontgate, quality is our top priority and all known issues have been resolved.
Answered by: AVFrontgateService
Date published: 2019-04-17

Can the door be easily removed? Would like to use it without door most of the time.

Asked by: Jander415
Thank you for your interest in the Luxury White Pet Residence Dog Crate. The door can not be removed.
Answered by: AVFrontgateService
Date published: 2019-02-27

According to the dimensions mentioned in the description it says the large luxury white pet residence is 32" high and the large Covington is 33" high, but when they are pictured side by side the luxury white is taller.

Asked by: Denise25
Thank you for your interest in the Luxury White Pet Residence Dog Crate. The height on the large crate is 32"H and the height on the Covington Pet Residence large crate is 33". The Covington is slightly taller even though it appears that the Luxury is taller. We apologize for the inconvenience.
Answered by: RWFrontgateService
Date published: 2018-11-06

According to the dimensions overview it says large crate is for 100 lg dog but then when ordering it says large crate is for 80 lb dog...which is it?

Asked by: Denise25
Thank you for your interest in the Luxury White Pet Residence Dog Crate. We do not recommend using the Large size for dogs that weigh more than 80 lbs.
Answered by: RWFrontgateService
Date published: 2018-11-06

Is this a true white or yellow antique white?

Asked by: Lyonesse
Thank you for your interest in the Luxury White Pet Residence Dog Crate. This is an antique white not a true white.
Answered by: RWFrontgateService
Date published: 2019-02-15

Can I fit two small 13 lb dogs in the medium size or do you recommend the large size?

Asked by: Natasha7
Thank you for your interest in the Luxury White Pet Residence Dog Crate. For your dogs to be able to be comfortable, I would recommend the Large Pet Residence for the dogs so that they can move around and lay comfortably.
Answered by: RWFrontgateService
Date published: 2018-07-20

I have a new golden retriever. Will this crate be large enough? It is shorter than a typical large dog crate.

Asked by: Cheryl72
Thank you for your interest in the Luxury White Pet Residence Dog Crate. We recommend considering the size of your dog when selecting a create size. You may wish to measure your dog to assist in this. The interior of the large create is 22-3/4"W x 37-1/2"D x 26-1/2"H.
Answered by: JLFrontgateService
Date published: 2019-05-11

What is the interior height of the medium crate once the mattress is installed ? Does the 19 in clearance as stated include the height of the mattress/tray assembly ? Thanks

Asked by: marisap
Thank you for your interest in the Luxury White Pet Residence Dog Crate. The interior height is from the interior tray to the top of the interior but does not take into account the 3"H crate pad.
Answered by: JLFrontgateService
Date published: 2018-02-13

I bought the large dog crate that is white wood and was wondering if you sell the bottom  plastic trays as replacements?

Asked by: Gerd
Thank you for your interest in the Luxury Pet Residence Dog Crate. For parts requests please contact our customer service at 1-800-436-2100 or service@frontgate.com
Answered by: RBFrontgateService
Date published: 2020-07-29

I really love these crates, but I have dogs that are 125 lbs.... is the weight maximum restrictive to the 80lbs for the large size?

Asked by: jmcs
Thank you for your interest in the Luxury White Pet Residence Dog Crate. We do not recommend using the Large size for dogs that weigh more than 80 lbs.
Answered by: JLFrontgateService
Date published: 2018-02-21

I have the white luxury pet residence crate. My floor/drawer has fallen apart after 6 months - my dog only weighs 60 lbs. - but the crate says its for dogs up to 80 lbs. How can i get a new floor/drawer for my crate?

Asked by: tschirt
We're very sorry to hear about your Luxury Pet Residence Dog Crate. For parts requests please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-11-27

Will a full grown Labrador Retriever be able to sleep comfortably in the large size?

Asked by: Mich88
Thank you for your interest in the Luxury White Pet Residence Dog Crate. The Large Pet Residence is for dogs up to 80 lbs.
Answered by: RWFrontgateService
Date published: 2020-09-13

What color is the crate pad and bumper for the white luxury residence dog crate?

Asked by: Dixiechickadee
Thank you for your interest in the Luxury White Pet Residence. The color of the crate pad and bumper is dark brown.
Answered by: RWFrontgateService
Date published: 2020-05-25

what is the color of the crate pad that comes with the luxury white crate?

Asked by: Dixiechickadee
Thank you for your interest in the Luxury White Pet Residence. The color of the crate pad that comes with this crate is a dark brown color.
Answered by: RWFrontgateService
Date published: 2017-11-04

Is this crate antique white or pure white?

It looks like antique white in the picture and that is the color we are looking to purchase. Also, is there a cushioned pad on the bottom?
Asked by: CMWbinky
Its pure white but very matt. Looks great. We have 3! It comes with a cushioned pad.
Answered by: LisiBella
Date published: 2017-10-07

What is the distance between the metal vertical strips

Asked by: GigiBeau
Thank you for your interest in the Luxury White Pet Residence Dog Crate. The space between the bars on the Medium size is 1.26"W and on the Large size is 1.3"W.
Answered by: JLFrontgateService
Date published: 2017-07-25

Can you buy the mattress separately?

I bought the medium pet residence about a year ago and was wondering if you could purchase a new mattress/bed for the crate? I know you can buy the bumper separately, but was wondering about the bed.
Asked by: Melton
Thank you for your interest in the Luxury White Pet Residence Dog Crate. We do not sell the included create pad separately. We recommend order our Lux Pet Crate Mattress (item 54401).
Answered by: JLFrontgateService
Date published: 2017-07-07

What does the tray under the pad sit on?

Asked by: RVAUSA
Thank you for your interest in the Luxury White Pet Residence Dog Crate. The tray sets on a slatted base.
Answered by: JLFrontgateService
Date published: 2018-09-05

Is the pan at the bottom solid plastic?

Asked by: WBTEXAS
Thank you for your interest in the Luxury White Pet Residence Dog Crate. This item does have a plastic tray under the crate pad.
Answered by: JLFrontgateService
Date published: 2017-02-28

From what material is this constructed?

Is the furniture material hardwood?
Asked by: EBWMama
IT IS HARD WOOD
Answered by: SANIBELCAPECOD
Date published: 2017-04-15

Is there a divider in the luxury white pet residence dog crate? Was wondering if this crate will work for a puppy and as they grow?

Asked by: Cheri7420

I moved and my crate is missing the connection pieces.  How do I order more?

Asked by: Kuw176
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Product:65450-Luxury White Pet Residence Dog Crate