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Mark Roberts Grand Piano Animated Elf is rated 3.3 out of 5 by 3.
Rated 2 out of 5 by from Santa The Santa does not have a full beard as shown but it was straight and very unkempt looking. The sleeves on his shirt were torn. Everything else was as shown.
Date published: 2017-12-12
Rated 3 out of 5 by from Not the quality I was expecting. This was definitely not the quality I was expecting for a Mark Roberts collectable - Very sloppy workmanship. I was immediately disappointed upon opening the box and seeing that three of the strands of rhinestones around the piano had started to fall off, there were obvious clumps, strands of glue and random threads sticking out all over the garments and piano. I have many Mark Roberts Santas and elves and have never had this issue before. Aside from the glue and thread issues, the rest of the piece is really cute and fun, although it could use a volume control. I hope that this feedback makes it to the manufacturer, so they can deal with correcting the quality control issues ASAP and avoid having other irritated customers.
Date published: 2017-11-28
Rated 5 out of 5 by from Fun and quite clever for the Holidays! I’m looking forward to having this on display for the Holidays. Not only does it look great sitting out in the living room, the music has a nice variety of Christmas pieces!
Date published: 2017-11-11
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Does this play the entire song or just part of the song?

Asked by: Casper711
Thank you for your interest in the Mark Roberts Grand Piano Animated Elf. This item plays full songs.
Answered by: JLFrontgateService
Date published: 2017-12-18

We received this wonderful set as a gift. But there are no instructions on how to get the characters not to be in a lying down position and because it is so delicate I’m afraid to break them. Can you provide some instructions or manual?

Asked by: Ryryjones
Thank you for your interest in the Mark Roberts Grand Piano Animated Elf. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2017-10-31
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Product:158151-Mark Roberts Grand Piano Animated Elf