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Nova Patio Heater is rated 3.8 out of 5 by 25.
Rated 1 out of 5 by from Disappointed Have no idea. Still in box. Ordered in July 2020 and received February 2021. A little cold in Chicago for patio’s right now. Asp Frontgate’s delivery service just drops shipment in a crate for customer. Overall not a great experience.
Date published: 2021-02-13
Rated 1 out of 5 by from Does not provide sufficient heat I have bought many products from Frontgate over the years and this is my first major disappointment. The Nova Patio heater does not put out heat even when sitting right next to it.
Date published: 2020-10-18
Rated 1 out of 5 by from No heat!!!! I bought this thinking it would produce enough heat at least within a few feet. It does not!
Date published: 2020-10-06
Rated 1 out of 5 by from Non-working product - poor customer service Simply put, the heater doesn't produce much heat. The description states that it covers a 9.5 foot radius, but it's closer to 1 foot at most. A few other issues - the cover was ripped when it arrived and the door to the propane tank barely stays attached. For $1000 you can buy a much better product. The product also ships in a very difficult to break down wooden crate. When I used the live chat to discuss the issues I was having, I was offered an exchange however that would not ship for another month. I was then told that I would have to calal in to complete the exchange so after wasting 20 minutes on the chat, I call. Once on the phone I asked for a discount and I was told they could give me 5% or a "small gift certificate for a future purchase". I opted to return the product and buy one from another company.
Date published: 2020-09-21
Rated 1 out of 5 by from UNDER ENTHUSED Selected this heater for style. Big mistake! 1) Sitting right next to the heater, it produced little if any tangible warmth. It serves more as an esthetic purpose. 2_Bottom heavy and can tip over easily. BE AWARE this particular brand does not have readily available replacement tubes should you need them for any reason.
Date published: 2020-09-20
Rated 5 out of 5 by from Love it! Was a lot bigger and more sturdy than I hs imagined. It’s really visually capturing and makes a nice added piece to our outdoors. It puts off a good amount of heat although it a a bit high off the ground so if you are sitting low juts expect it to not feel like you are sitting right next to a fire pit.
Date published: 2020-09-15
Rated 3 out of 5 by from Nice heater lacks on the fit and finish Heater works well and generally looks nice. the base is could use a little more attention to fit and finish but not bad. The problems I had with fit and finish included poor fit between the metal heater portion and the tank enclosure, one of the metal protection grates did not fit properly and required quite a bit of tweaking to get it to fit, the nuts holding down the top cap was not threaded properly, I had to make a trip to Home Depot to purchase a replacement, not insurmountable but annoying non the less. Other than the fit and finish, its a nice heater, the flame is attractive and it is easy to use. quite a bit sturdier that others on the market. At this price, I would have expected a little more quality.
Date published: 2020-08-19
Rated 5 out of 5 by from Patio Heaters The product is just as pictured, heavy enough to withstand some wind but light enough to lift onto roller. Product does NOT have wheels, so we had to buy a stand to move it on. Color is perfect - a slate gray. Heat put out by two heaters good for patio with table of 10 people.
Date published: 2020-08-18
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is there a cover for the heater?

Asked by: rona p
Thank you for your interest in our Nova Patio Heater. We do not offer a cover for this item. We apologize; this item is no longer available. We do not currently have any anticipated date on which it may return.
Answered by: SB Frontgate Service
Date published: 2021-01-21

Would you recommend this for a 20 x 10 screened porch? Is it a fire hazard on a screened porch? 

Asked by: Illinois Nona
Thank you for your interest in our Nova Patio Heater. We do not recommend this item to be used in an enclosed area. We apologize; this item is no longer available.
Answered by: SB Frontgate Service
Date published: 2021-01-20

Adjustable heat output? Made in USA?

Asked by: Doc Weinman
Thank you for your interest in our Nova Patio Heater. We apologize; this item is no longer available. We do not currently have any anticipated date on which it may return.
Answered by: SB Frontgate Service
Date published: 2020-12-22

Warantee?

Asked by: Doc Weinman
Thank you for your interest in the Nova Patio Heater. This item is backed by our one year guarantee.
Answered by: JCFrontgateService
Date published: 2020-12-19

Are there any limitations on the outside temperature the heater can be in. I am in MN and it can get very cold like -30 or more. I would not be actually using the device in that kind of temperature but want to make sure the glass tubes do not crack.

Asked by: david500
Thank you for your interest in our Nova Patio Heater. This item does not have a temperature limitation and should be suitable in Minnesota weather.
Answered by: SB Frontgate Service
Date published: 2020-11-23

Is it correct that the Nova Patio Heater is not available to ship until 12/27/2021 ?!

Asked by: Anonymous
Thank you for your interest in the Nova Patio Heater item # 154983 and the ship date for this heater is 12/27/2020.
Answered by: NS Frongate Service
Date published: 2020-11-02

Does this heater come with wheels and a cover? Is the color really gray or is it more of a bronze the way that it appears in the picture.

Asked by: Pamala Kiriakos
Thank you for your interest in our Nova Patio Heater. This item will be grey in color and does not have wheels however, it does come with a cover.
Answered by: SB Frontgate Service
Date published: 2020-08-10

Is there a cover for the heater?

Asked by: ACK5
Thank you for your interest in the Nova Patio Heater. A cover is included.
Answered by: MSFrontgate Service
Date published: 2020-07-05
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Product:154983-Nova Patio Heater