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is the central chilling core removeable or attached

Asked by: hibi
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The stainless steel ice core is removable for cleaning and filling the reservoir.
Answered by: JCFrontgateService
Date published: 2024-05-10

How tall is the 1.5 gallon?

Asked by: Christal Herbst
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The 1.5 gallon size measures 17.5"H.
Answered by: JCFrontgateService
Date published: 2024-05-10

Can you order a replacement for the plastic part you put the water in? Mine has some cloudiness to it and I think it is from the fruit water in it

Asked by: nancy65
Thank you for your interest in Frontgate. We are sorry to hear about your Optima Chill Cell Beverage Dispenser. For better assistance with replacement parts, please contact our Customer Service Department at 888-263-9850. We apologize for any inconvenience.
Answered by: JCFrontgateService
Date published: 2024-05-10

i want to get this in gold

Asked by: leehen
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. This is not available in gold.
Answered by: CHFrontgate Service
Date published: 2024-05-10

Does the glass/plastic container that holds the water/liquid come off the base for easier handling and cleanup, or is the whole thing one piece?

Asked by: mtinsley
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The container is able to be removed for cleaning.
Answered by: CHFrontgate Service
Date published: 2024-05-10

What's with the issue of the label not coming off the "plastic" container?

Asked by: Glenn55
Thank you for your interest in our Optima Chill Cell Beverage Dispenser. At Frontgate, quality is our top priority and all known issues have been resolved. For further assistance, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: MSFrontgate Service
Date published: 2024-05-10

do you still have it in the black stainless color?

Asked by: TerryA
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. We apologize, this item is only available in the stainless steel finish.
Answered by: RL Frontgate Service
Date published: 2024-05-10

I lost instructions for beverage dispenser. Medium sized one. Can you please send me instructions. 

Asked by: Xraybecca
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. To better assist you a copy of the assembly instructions have been sent to the email address used when this question was submitted.
Answered by: CHFrontgate Service
Date published: 2024-05-10

I lost the instructions that came with it to make sure the spigot doesn't leak any thoughts?

Asked by: Gaurav
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. We have sent a copy of the instructions to the email address used in your inquiry.
Answered by: JCFrontgateService
Date published: 2024-05-10

Does this come in black stainless ?

Asked by: Tysen
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. This beverage dispenser is only available in stainless steel.
Answered by: RL Frontgate Service
Date published: 2024-05-10

I have a few questions on the 3-gallon container. 1.Can you put ice in the base or is it solid? 2. Is the 3 gal container separate from the base? and 3. Can you put the top container in a refrigerator to make the liquid cold? Thank you.

Asked by: wellwoods
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The ice should be placed into the stainless steel ice core. The reservoir is separate and has to be placed onto the base. We do not recommend placing the reservoir and stainless steel ice core in the freezer as it could cause damage to the item over time.
Answered by: RL Frontgate Service
Date published: 2024-05-10

How tall is the small one. Break down the base and container in inches please.

Asked by: esollars
Thank you for your interest in our Optima Chill Cell Beverage Dispenser. This item is 17-1/2" in overall height. The base is 6" H and the top portion is 11-1/2"H.
Answered by: SB Frontgate Service
Date published: 2024-05-10

Is the dispenser base removable?

Asked by: StacyLanier
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The reservoir can be removed from the base. However, when in use the reservoir should be attached to the base.
Answered by: RL Frontgate Service
Date published: 2024-05-10

Is the container glass or acrylic?

Asked by: Pam25
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The reservoir is made of tritan acrylic.
Answered by: RL Frontgate Service
Date published: 2024-05-10

Can you put the empty acrylic container and stainless tube in the freezer to chill it before filling it or will it make the plastic spigot components brittle over time?

Asked by: baxter25
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. We do not recommend placing the reservoir and stainless steel ice core in the freezer as it could cause damage to the item over time.
Answered by: RL Frontgate Service
Date published: 2024-05-10

Do any of the stands work with the 3 gallon one?

Asked by: Mores907
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. We do not currently have a stand that would fit this beverage dispenser. We apologize for any inconvenience that this may cause.
Answered by: RL Frontgate Service
Date published: 2024-05-10

Is the top ice chamber removable?

Asked by: Ara9
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The top chamber is removable.
Answered by: AVFrontgateService
Date published: 2024-05-10

What’s the weight of 5 gallon, is it glass or plexiglass?

Asked by: Jake Perry
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The 5 gallon weighs 8.8lbs. The beverage container is made from Tritan acrylic.
Answered by: AVFrontgateService
Date published: 2024-05-10

Are the spigots metal or plastic?

Asked by: Karol2
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The Spigot is Plastic.
Answered by: DC1961
Date published: 2024-05-10

How often do you need to clean the spout?  I have got specks of mold coming out in the water spout?  I have only had water in the container.  Only two weeks old.  

Asked by: Linda85258
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. You should clean the spout every time you wash the container.
Answered by: RWFrontgateService
Date published: 2024-05-10

Is the spigot plastic?

Asked by: jcg14
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The spigot on this item is made of plastic.
Answered by: RWFrontgateService
Date published: 2024-05-10

I have the small one and upon my send time using there was a leak between the base and the glass. I read that the glass (acrylic) does separate from the base but I can not get them to separate. Is it a screw lock or should it just sit in place?

Asked by: ChantelR27
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The base just sits in place.
Answered by: RWFrontgateService
Date published: 2024-05-10

What is the measurement of the spigot? I'm trying to buy a filter for the spout. Is it 16mm / 5/8 inch? Or a different size? Thank you!

Asked by: Morgan_Avocados
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The spigot is 1.87"L x 2.125"Wx 3"H.
Answered by: RWFrontgateService
Date published: 2024-05-10

The actual nozzle dispenser...What is that called and how can we replace it?

Asked by: Rachele Feys
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. For replacement parts information please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: RWFrontgateService
Date published: 2024-05-10

Does the plastic top separate from the stainless base?

Asked by: Sharkeyes00
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The plastic top does separate from the stainless base.
Answered by: RWFrontgateService
Date published: 2024-05-10

How far does the spigot impede in the base height of 7 1/2"? If I need to get a spill mat underneath the spigot, will it make the positioning of glasses under the spigot not stand up or would the glasses have to lean? Would I need a spill mat?

Asked by: Tracey17
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The spigot hangs over the base approximately an inch; however, it also hangs out away from the base. You should not place a spill mat in-between the reservoir and the base or under just the front of the base. When the spigot is tightened per the instructions, this item should not drip after being used. However, if you do choose to use a spill mat it should be placed directly in front of the base or be large enough to go under the entire base.
Answered by: JLFrontgateService
Date published: 2024-05-10

Does this come with a recipe book?

Asked by: Alissa1313
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. We apologize but this does not come with a recipe book.
Answered by: RWFrontgateService
Date published: 2024-05-10

Where is the ice placed to keep the liquid cold? How much ice does it use?

Asked by: Wolf454
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. This item has two ice chambers. The lower ice chamber is the top of the base, and the second ice chamber is the insert that is attached to the top of this item. The amount of ice used will vary depending on the size you order and the size cubes you use.
Answered by: JLFrontgateService
Date published: 2024-05-10

Is the juice dispenser acrylic?

Asked by: Sperez
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The beverage container is made from Tritan acrylic.
Answered by: RWFrontgateService
Date published: 2024-05-10

For the 5 Gal Dispenser, the height of the base and reservoir combined does not match the stated overall height. (13.5+7.5 = 21" not 25" as stated). What is the actual height? Also, does the reservoir screw into the base/ secondary ice chamber? Thank you.

Asked by: jg1234
Thank you for your interest in the Optima Chill Cell Beverage Dispenser. The reservoir does not screw into the base but does sit down into the base so it is securely in place. The dimensions listed are correct; however, the overall height includes the height of the lid as well as the reservoir and base.
Answered by: JLFrontgateService
Date published: 2024-05-10
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Optima Chill Cell Beverage Dispenser is rated 4.5 out of 5 by 370.
Rated 5 out of 5 by from Great Beverage DIspenser THis is the perfect dispenser for spa water or sangria (lemonade or ice tea would be great too). It is sturdy and classic looking as well as functional. Great addition to our serving pieces for parties
Date published: 2024-03-20
Rated 5 out of 5 by from Quality dispenser larger size perfect I purchased the one gallon a few years ago and wanted the larger one so when it went on sale, I got it just in time for a Christmas party we were throwing. They are so easy to setup and clean and look beautiful with the fruit I added.
Date published: 2024-01-06
Rated 5 out of 5 by from Excellent for Holiday Parties... This worked excellently on Thanksgiving where we created a Rum Punch type drink for our guests and it kept the punch cold all day long and into the night...
Date published: 2023-11-25
Rated 5 out of 5 by from Beautiful dispenser We love this dispenser! The white finish adds a touch of class. The 3 gallon size is great for a crowd. It would be wonderful if the white finish came in the smaller size, too.
Date published: 2023-11-08
Rated 5 out of 5 by from Chillin’ like Magellan. This is the best beverage dispenser on the market, hands down!!! It’s also nice looking enough to leave out all the time.
Date published: 2023-11-02
Rated 5 out of 5 by from Must have for entertaining Have already used at several functions. Lots of compliments and drinks stay chilled. Easy clean up!!
Date published: 2023-10-24
Rated 5 out of 5 by from Perfect Dispenser A few years ago, I gave my nephew and his wife the beverage dispenser. It seems that other family members borrow it whenever they are having a gathering. I have been told that guests frequently asked about the dispenser and where it was purchased. I am giving my niece and her husband the dispenser for Christmas. Although I do not own one, I have enjoyed several drinks from it——always chilled to perfection!
Date published: 2023-10-03
Rated 5 out of 5 by from Very nice! The beverage dispensers are well made and they make a very nice presentation on the table.
Date published: 2023-08-26
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Product:145816-Optima Chill Cell Beverage Dispenser