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Optima Pedestal is rated
out of
5 by
38.
Rated 1 out of
5
by
Ghein2019 from
Base is garbage
The base fell apart and broke into pieces after only a couple of uses. Do not buy this pedestal and there are severe manufacturing defects with the design. So disappointed with the quality. I would give it it a zero star rating if I could.
Date published: 2019-12-31
Rated 1 out of
5
by
GWhite from
PIECE OF JUNK
Had mine for awhile and it fell apart just like others have shared pictures of. Shamefull Frontgate...your stuff is TOO expensive to fall apart! I thought this was good quality...makes me very wary of paying top dollar for your products in the future!
Date published: 2019-11-25
Rated 1 out of
5
by
Anonymous from
Junk construction
Like others, we only used it a handful of times before it snapped at the piece below the top stand. It looks like only a few soldered points was holding it and with the weight of the bucket and ice, I'm surprised it even lasted a few uses. This is really a piece of junk and they shouldn't be selling it.
Date published: 2019-07-01
Rated 5 out of
5
by
MDanial from
Worked perfectly!
I already had the ice tub from an early summer purchase, and just before the holidays realized I had to have the pedestal for our indoor entertaining!! It worked perfectly and freed up counter space, where I normally would have had to put the ice tub. Another great find!
Date published: 2019-04-01
Rated 1 out of
5
by
Carol04 from
Base Disintegrats
I have purchased 4 of these as gifts. One of the bases fell off/ prob due to the weight.
Today, my base disintegrated. I have kept mine stored in the basement and use it 3x A a year.Customer Service offered me a 10% coupon. Really? I see other reviews like mine. Frontgate does not stand behind their products.
Date published: 2019-03-14
Rated 5 out of
5
by
Sdh120 from
Lovely!
I am very happy with this. Makes the bucket look very regal and grand!
Date published: 2018-12-14
Rated 1 out of
5
by
hmvm from
DO NOT BUY THIS BASE
The weighted part of the base completely crumbled when I moved it. Poor quality . They told me they wouldn't replace because its over a year old. That is absolutely terrible customer service. It shouldn't fall apart & become unusable at this price.
Date published: 2018-11-09
Rated 5 out of
5
by
nse 555 from
Great compliment to the tub
Bought this to use for the tub I had bought a few months back.Very stylish. Love love it a lot
Date published: 2018-07-20
Please clarify discrepancies between recent customer reviews & questions re: this product being defective. All FG responses reassure & confirm all issues have been addressed & resolved despite customers actively informing FG otherwise. Is this guaranteed?
hank you for your interest in the Optima Pedestal. We are always committed to improving our products and any known issues with this item have been fully resolved. Several changes were made to this product including changes to the welding and materials used. We have received very few customer reviews on this product in recent months. However, quality is our top priority at Frontgate and our one year guarantee lets you put any product to the test.
Date published: 2020-01-22
What are the dimensions of the upper support ring?
Thank you for your interest in the Optima Pedestal. The top of this pedestal is 17" dia.
Date published: 2019-07-18
Is the base now bolted together instead of welded? How specifically has the issue of the weight crumbling been resolved?
Thank you for your interest in the Optima Pedestal. At Frontgate, quality is our top priority and any known issues have been resolved. They have changed the welds and doubled the weld size. In addition to improving the product strength in this way, they improved it within the overall structure material.
Date published: 2019-02-13
Is the base diameter the same as the top diameter of 19 inches?
Thank you for your interest in the Optima Pedestal. The top diameter is 17" and the base diameter is 19".
Date published: 2019-01-08
I have seen several poor reviews as well. What was done to address the issues of the base crumbling and the stand snapping when being moved? When was the new model put into production ?
Thank you for your interest in the Optima Pedestal. The issues were addressed and resolved. I do not have an exact date as to when these were put in to production. We apologize for the inconvenience.
Date published: 2019-02-12
Which size optima ice bucket does the pedestal hold?
Thank you for your interest in the Optima Pedestal. This item is designed to work with both sizes of the Optima Beverage Tub.
Date published: 2019-06-09
I have an Optima Pedestal stainless steel and the weight block in the bottom crumbled while being moved (after about a year). Is there a replacement for the weight block in the foot of the pedestal?
Thank you for your interest in the Optima Pedestal. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you.
Date published: 2018-11-02
I see sooo many reviews that this product is NOT well made. I just got the large beverage container and would like a stand. Are you planning to mark the stand waaay down or create a better one? I will NOT purchase it as it is!
Thank you for your interest in the Optima Pedestal. At Frontgate, our primary focus is quality. Any know issues with this item have been addressed and corrected. Please note this is designed to be used with our Optima Beverage Tub and is not recommended for any other use.
Date published: 2018-12-16
Product:44569-Optima Pedestal
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