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Palermo 5-pc. Modular Set in Bronze Finish is rated 4.5 out of 5 by 22.
Rated 5 out of 5 by from Perfect Patio furniture Great product from a reliable and customer friendly company
Date published: 2020-06-17
Rated 5 out of 5 by from Versatile, arrange anyway you like! Ottoman, two lounge chairs and long sofa, plus some previously purchased accessories from Frontgate. Today received my originally ordered pillows vs yesterday. Never get bored.. create the look you love! I love this one!!
Date published: 2019-11-30
Rated 5 out of 5 by from Beautiful sectional The pieces were accurately described. Very very pleased with our purchase The handling of the lost piece however could have been addressed much better
Date published: 2018-08-11
Rated 3 out of 5 by from Center Chair Options Every photo you show on your web site of the palermo seating configurations shows (3) center chairs, however when I tried to buy (3) you do not offer that option. I was told by multiple customer service agents that I had to purchase them as a set of (2). While I am happy with my furniture, I am not happy that you advertise one thing, but sell another.
Date published: 2018-08-04
Rated 5 out of 5 by from The whole experience was great! We bought this set with the peacock white terry piping about a month ago. The whole experience with Frontgate was exceptional. From the order with Stacy (who remembered we asked for extra clips) to the J.B. Hunt delivery. The furniture sits in a small space outside our back door and it has given us an extra room. Because the fabric is Sunbrella we aren't worried about the sun. We have another set around our firepit that is at least 8 years old and still in great shape and colorfast. So thank you for exceptional quality and style!
Date published: 2018-07-06
Rated 5 out of 5 by from Love! We absolutely love this sectional. It is great quality, color and size. Also, extremely comfortable...highly recommend.
Date published: 2017-05-23
Rated 1 out of 5 by from Palermo, how I hate thee... let me count the ways I rarely write reviews, but as a dedicated Frontgate customer (long appreciate the quality), I felt compelled. We have had a Palermo sectional sofa for about 5 months now. I didn't like it when it arrived, and my contempt has only grown. What I don't like: - It is extremely lightweight - if you sit down, it moves. The sectional format makes this characteristic terrible - the pieces do not stay aligned at all. - It comes with clips to keep the pieces together / aligned, but they are plastic and break easily - there were not enough of them to keep the pieces aligned side to side and front to back either (even before they broke). - It is uncomfortable - The cushions slide around on top of the frame (exacerbating the lack of alignment) and the cushion backs do not stay neatly in place - The ottoman piece is just a hair shorter than the sofa pieces - does not look good - The packaging and delivery experience was awful - we could not get the delivery company to agree to a time and day, just a day - after hours of negotiating through Frontgate, the resolution was that the delivery company would just come and dump the boxes off and we'd take our chances. There were so many boxes, so much Styrofoam.... giant pain all around. If you are looking for one in bronze with the beige cushions and live in Florida, send me your info - I am ready to get rid of mine!! We also have the giant chest for storage, it is more solid/heavy and is 'ok'. It gets really hot to the touch and is very difficult to open and close (you have to be strong). But compared to a plastic deck box, it is certainly preferable.
Date published: 2016-11-23
Rated 4 out of 5 by from Almost earned 5 Stars... Overall, this is a great set. We used it all summer and really enjoyed it. My only beef was with the cushions. At the end of the season, I removed the covers to wash them. On the inside, there were lots of loose threads as the seams fray extremely easily. I washed them with the zippers closed, then air dried. When I opened the zippers to put the foam cores back in, there was a huge tangled mess of threads inside that I had to cut off first, which was very time consuming. I'm going to buy some fray stop and use it before I wash them next time. I wouldn't recommend the white cushions, they show EVERYTHING! I swept them off at least once a day.
Date published: 2015-10-17
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I need more of the clips that hold chairs together, are they available?

Asked by: Drew14568
Thank you for your interest in the Palermo 5-pc. Modular Set in Bronze Finish. For replacement parts, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: SB Frontgate Service
Date published: 2020-07-29

Are the cushions on the ottoman secured in some way to the wicker base to prevent sliding off?

Asked by: Anonymous
Thank you for your interest in the Palermo Ottoman with Cushion in Bronze Finish. This ottoman has velcro straps to help hold the cushion in place.
Answered by: RL Frontgate Service
Date published: 2020-05-18

How do I order a replacement cover for my cushion. I love the Palermo furniture but some cushions covers are now showing great wear and need to be replaced, like this ottoman cushion on my collection?

Asked by: CTripp
Thank you for your interest in the Palermo Ottoman with Cushion in Bronze Finish. The covers are not sold separately. Replacement cushions are available, item 140340.
Answered by: MSFrontgate Service
Date published: 2020-04-21

I'm looking at the Palermo set; is what's pictured the 5 piece or more?

Asked by: Pervis
Thank you for your interest in the Palermo 5-Pc. Modular Set In Bronze Finish. This set includes a left-facing chair, a right-facing chair, a corner chair, and two center chairs as shown in the image. However, the cushion color received will depend on the option you choose when ordering.
Answered by: JCFrontgateService
Date published: 2020-07-06

Do you have to disconnect the pieces in order to place the protective covers on each piece or is there a way to put the covers on without having to undo the clips. Please advise.

Asked by: Bethany1984
Thank you for your interest in the Palermo 5-pc. Modular Set in Bronze Finish. The pieces should be disconnected to properly cover them.
Answered by: RL Frontgate Service
Date published: 2019-07-25

Are the quick ship fabrics water and fade resistant? I noticed that they are not listed as a sunbrella product.

Asked by: Kami Wheeler
Thank you for your interest in the Palermo 5-pc. Modular Set in Bronze Finish. The quick ship cushions are 100% solution-dyed acrylic fabric which is equivalent to Sunbrella they just don't have the Sunbrella brand name. These cushions are also water and fade resistant.
Answered by: RL Frontgate Service
Date published: 2019-06-07

Is the seat height of 16.5 with or without the cushion?

Asked by: KerryLake
Thank you for your interest in the Palermo Corner Chair with Cushions in Bronze Finish. The 16.5" seat height is with the cushions.
Answered by: AVFrontgateService
Date published: 2019-04-18

Can the cushion covers be washed in the wash machine? The zippers imply they can be removed- for what purpose if not to wash? 

Asked by: Janetg
Thank you for your interest in the Palermo 5-pc. Modular Set in Bronze Finish. The cushions on this item do have zippers to allow them to dry faster; however, we do not recommend removing the covers for machine washing as they will be very difficult to get back on the cushions.
Answered by: JLFrontgateService
Date published: 2020-05-03
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Product:67717_BRO-Palermo 5-pc. Modular Set in Bronze Finish