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Poolside Cantilever Umbrella is rated 3.8 out of 5 by 27.
Rated 1 out of 5 by from Buyer Beware - Cord Broke While a nice looking umbrella, please do not waste your money. I have owned this umbrella twice and both times within less than two years the cord broke (and we only use seasonally). Once the cord breaks, there is no way to fix it. Do not waste your money. Way too expensive to not last.
Date published: 2019-07-19
Rated 2 out of 5 by from Cord Broke If your cord breaks you are screwed. Good umbrella but our cord broke after 2 years and Frontgate will do nothing to help. No replacement parts, no discounts or returns, no service people to help. They told me literally "Google how to fix umbrella cord."
Date published: 2019-06-29
Rated 1 out of 5 by from Poor quality - breaks easily Good looking umbrella, however, one of the metal crossbars snapped in the wind. It's been 3 months and Frontgate has been unable to resolve the issue by sending a new part. Terrible customer service. Look elsewhere for a better quality umbrella & company.
Date published: 2018-07-25
Rated 1 out of 5 by from Base rusts Bought this a couple of years ago, and the base has rusted out. Trying to get another year out of it, but then will have to find something else. Sunbrella is in great shape, but for an outdoor umbrella, it shouldn’t rust!!!
Date published: 2018-07-18
Rated 1 out of 5 by from Center Cord Breaks The center cord broke after 12 months of use (owned it 3 years but live in an area with 4 months/year use). The umbrella does not work any longer. Frontgate is sending a GC for 25% of original value however this seems to be a manufacturers flaw and would have expected a full replacement.
Date published: 2018-06-20
Rated 1 out of 5 by from Rusted Base Style is great, design needs attention: Same as another reviewer, I've replaced the base twice on my umbrella and it has left rust stains all over my concrete patio that will not come out. If it's going to be outside and "poolside", it likely is going to get wet, Frontgate. Please make the support base out of something that will withstand the elements, or provide a buffer/cover so the metal bottom doesn't have to touch the patio.
Date published: 2018-05-09
Rated 5 out of 5 by from Very nice umbrella! The packaging was damaged, which meant that the crank handle was missing when we assembled. However, Frontgate provided a replacement crank. (Yay, customer service!) This umbrella is extremely well constructed. It is easy to put together. The primary components are light and appear to be very durable. The umbrella itself is enormous and will provide excellent shade around our small pool . We are considering another one for the for the deck/table. With the proper care, this should last a very long time.
Date published: 2018-05-02
Rated 5 out of 5 by from A quality device This is my second purchase of this cantilever umbrella as I was so impressed with the performance and durability of the initial purchase. Very simple to assemble and just as simple to operate. All components have held up well in the two years I've had the unit and would heartily recommend. Only drawback is that there seems to be no replacement umbrella itself available if it gets damaged or one wishes to change out colors. Assignment for Frontgate: speak with your vendor to make these replacement umbrellas available to your loyal customers!
Date published: 2018-04-02
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does the canvas come with this or is it bought separately?

Asked by: Patricia P
Thank you for your interest in the Poolside Cantilever Umbrella. The canopy is included.
Answered by: RL Frontgate Service
Date published: 2019-08-07

On your poolside cantilever umbrella, why is the base cheap steel with very little paint? The base just disintegrated, bolts pulled out and the pole almost landed on my wife. Base should be aluminum and powder coated. Need new pieces! 

Asked by: Bob hare
Thank you for your interest in the Poolside Cantilever Umbrella. We are so sorry to hear about the trouble you have had with your item. Please contact our Product Specialist Department at 1-800-537-8484 for further assistance.
Answered by: AVFrontgateService
Date published: 2019-05-15

Is fabric top replaceable?

Asked by: Dn90
Thank you for your interest in the Poolside Cantilever Umbrella. We do not currently offer replacement canopies for this umbrella. However, for parts requests, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: AVFrontgateService
Date published: 2019-04-23

How do I clean my umbrella?  It is covered in mold.

Asked by: JamieHDK
Thank you for your interest in the Poolside Cantilever Umbrella. To clean your fabric, start by preparing a cleaning solution of 1/4 cup mild soap,per gallon of lukewarm water. Brush away loose dirt, then drench your cushions in the cleaning mixture. Let it sit for about 15 minutes so the fabric soaks it up. This will help break down the dirt and grime ingrained in the fabric. You will need a soft bristle brush to brush away debris. Rinse your fabric very well. Allow to air dry. Sunbrella fabrics are formulated to prevent the growth of mold and mildew, but it can still occur. If the previous cleaning suggestions do not work, combine 1 cup (120 ml) bleach, ¼ cup (30 ml) mild soap and a gallon of lukewarm water in a bucket. Pour it into a spray bottle. Follow previous cleaning instructions with the mild soap. You may have to apply the solution multiple times for tougher stains. I do hope this information is helpful.
Answered by: AVFrontgateService
Date published: 2019-03-28

I have a 7 foot cantilever poolside umbrella the tipped over and broke one of the 7 foot tubes that support the fabric. Can you supply a replacement tube with instructions on how to replace it with the needed bolts or rivets? Its 1”x 3/4”, brown.

Asked by: Mike pan
Thank you for your interest in the 7' Pool Side Umbrella. Please call in to the Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2018-07-17

Does base come with it?

Asked by: Barb2368
Thank you for your interest in the Poolside Cantilever Umbrella. This umbrella does include the base shown.
Answered by: JLFrontgateService
Date published: 2018-06-27

Is it possible to detach the base so we can put the pole into another pole that is secured directly into the concrete slab? We don't have room for a base

Asked by: pabernath
Thank you for your interest in the Poolside Cantilever Umbrella. The umbrella can be removed from the base; however, the rotating device on this umbrella is designed to be attached directly to the included base. We do not recommend using this umbrella with a deck mount that was designed for a different umbrella.
Answered by: JLFrontgateService
Date published: 2018-05-24

Can I get a replacement fabric top for this umbrella? I bought these several years ago and need to replace.

Asked by: Kimievh
Thank you for your interest in the Poolside Cantilever Umbrella. For parts requests, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-04-25
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Product:65080-Poolside Cantilever Umbrella

Poolside Cantilever Umbrella