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Poolside Cantilever Umbrella is rated 3.8 out of 5 by 27.
Rated 1 out of 5 by from Buyer Beware - Cord Broke While a nice looking umbrella, please do not waste your money. I have owned this umbrella twice and both times within less than two years the cord broke (and we only use seasonally). Once the cord breaks, there is no way to fix it. Do not waste your money. Way too expensive to not last.
Date published: 2019-07-19
Rated 2 out of 5 by from Cord Broke If your cord breaks you are screwed. Good umbrella but our cord broke after 2 years and Frontgate will do nothing to help. No replacement parts, no discounts or returns, no service people to help. They told me literally "Google how to fix umbrella cord."
Date published: 2019-06-29
Rated 1 out of 5 by from Poor quality - breaks easily Good looking umbrella, however, one of the metal crossbars snapped in the wind. It's been 3 months and Frontgate has been unable to resolve the issue by sending a new part. Terrible customer service. Look elsewhere for a better quality umbrella & company.
Date published: 2018-07-25
Rated 1 out of 5 by from Base rusts Bought this a couple of years ago, and the base has rusted out. Trying to get another year out of it, but then will have to find something else. Sunbrella is in great shape, but for an outdoor umbrella, it shouldn’t rust!!!
Date published: 2018-07-18
Rated 1 out of 5 by from Center Cord Breaks The center cord broke after 12 months of use (owned it 3 years but live in an area with 4 months/year use). The umbrella does not work any longer. Frontgate is sending a GC for 25% of original value however this seems to be a manufacturers flaw and would have expected a full replacement.
Date published: 2018-06-20
Rated 1 out of 5 by from Rusted Base Style is great, design needs attention: Same as another reviewer, I've replaced the base twice on my umbrella and it has left rust stains all over my concrete patio that will not come out. If it's going to be outside and "poolside", it likely is going to get wet, Frontgate. Please make the support base out of something that will withstand the elements, or provide a buffer/cover so the metal bottom doesn't have to touch the patio.
Date published: 2018-05-09
Rated 5 out of 5 by from Very nice umbrella! The packaging was damaged, which meant that the crank handle was missing when we assembled. However, Frontgate provided a replacement crank. (Yay, customer service!) This umbrella is extremely well constructed. It is easy to put together. The primary components are light and appear to be very durable. The umbrella itself is enormous and will provide excellent shade around our small pool . We are considering another one for the for the deck/table. With the proper care, this should last a very long time.
Date published: 2018-05-02
Rated 5 out of 5 by from A quality device This is my second purchase of this cantilever umbrella as I was so impressed with the performance and durability of the initial purchase. Very simple to assemble and just as simple to operate. All components have held up well in the two years I've had the unit and would heartily recommend. Only drawback is that there seems to be no replacement umbrella itself available if it gets damaged or one wishes to change out colors. Assignment for Frontgate: speak with your vendor to make these replacement umbrellas available to your loyal customers!
Date published: 2018-04-02
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I won this umbrella and want a movable base for it.  Does one exist?  If Frontgate doesn't have one, how would you characterize the shape of the base if I was searching for an aftermarket one.

Asked by: davidcreate
Thank you for your interest in the Poolside Cantilever Umbrella. We do not recommend a moveable base for this umbrella.
Answered by: RWFrontgateService
Date published: 2018-04-17

Which of your Cantilever Umbrellas are made in the United State?  Also, some of the reviews talk about broken ropes.  Are these umbrellas ones with rope pulls?  I’m looking for a hand cranked with no ropes.  Thank you.

Asked by: LL64
Thank you for your interest in the Poolside Cantilever Umbrella. None of the cantilever umbrella we currently offer are made in the USA. All of our umbrella with cranks, including this umbrella, have ropes or wires that control the umbrella; please note these ropes are often inside the umbrella pole and are not visible.
Answered by: JLFrontgateService
Date published: 2018-04-13

Can we purchase a new canopy for this umbrella?

Asked by: Mixer05
Thank you for your interest in the Poolside Cantilever Umbrella. We do not currently offer replacement canopies for this umbrella. However, for parts requests, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-03-06

Is the base made from plastic? What material is the umbrella pole made from?  Thank you

Asked by: DMW1
Thank you for your interest in the Poolside Cantilever Umbrella. The base is made of high density polyethylene.
Answered by: JLFrontgateService
Date published: 2018-02-22

Is the Aruba blue more of a blue or turquoise 

Asked by: DMW1
Thank you for your interest in the Poolside Cantilever Umbrella. The Aruba color is a teal blue color.
Answered by: JLFrontgateService
Date published: 2018-02-15

Need to find replacement base crossbars as high winds sheared bolted base out of the crossbars. Any ideas where to find them?

Asked by: cmanc
Thank you for your interest in the Poolside Cantilever Umbrella. Please call in to our Product Specialist Department at 800-537-8484 and they can assist you further.
Answered by: RWFrontgateService
Date published: 2017-10-25

Winter storage

Hi, I live in the NorthEast and plan to buy a seperate durable cover for this umbrella - can I leave the umbrella out in the winter, covered from the elements? I'm concerned about mildew on the canopy and rust on the frame/cantilever/base. Are these treated?
Asked by: Phil212
Thank you for your interest in the Poolside Cantilever Umbrella. We do recommend storing this umbrella in a dry place away from frost during the winter.
Answered by: JLFrontgateService
Date published: 2017-09-22

Can the umbrella tilt to a vertical position? If not, how close to vertical?

We're trying to block the view of neighbors whose vantage point is a little higher than our location but the view from their home is directly toward our sunning area.
Asked by: RelaxedLake
It could almost be opened vertically. I'd say maybe 60-75 degrees. But I wouldn't recommend it on even a slightly windy day. If a gust caught the umbrella at the right angle it may shift the umbrella a bit.
Answered by: NCmomof2
Date published: 2019-04-24

Does the base have wheels so its easily moveable to other patio locations?

Asked by: Dcali
No, it does not have wheels.
Answered by: NCmomof2
Date published: 2017-09-13

Can you please explain how the umbrella is raised/lowered aka open/closed?

Asked by: MLawrence
There is a handle on the pole of the base that you must squeeze and pull up the length of the pole. Once that is raised you crank an arm clockwise or counter clockwise to open or close the umbrella.
Answered by: NCmomof2
Date published: 2017-09-13

Cantilever umbrella cord broken

The cord to our umbrella is broken - how do we repair it?
Asked by: hkihneman
Oh wow. Ours broke this summer too. What a pain to repair! We had to buy a new rope and run it through the arm. We were not able to attach the cone like plastic piece that engaged at the end of the rope because it would not fit with a knot on the new rope.
Answered by: NCmomof2
Date published: 2019-06-23

Can the Canopy be unzipped and stored during off season?

Asked by: shree
No it can't. You can remove the gray plastic base from the frame and then store it. See my review if you'd like to know what I think of this umbrella.
Answered by: NCmomof2
Date published: 2018-07-17

do you sell a cover for this or must i disassemble and store indoors?

Asked by: whynickname
Thank you for your interest in the Poolside Cantilever Umbrella. We do not currently have a cover for this umbrella, and we do recommend storing the umbrella in a dry place away from frost during the winter.
Answered by: JLFrontgateService
Date published: 2017-09-06

Is the base included with the umbrella. Are there any additional items that are needed to be purchased with this umbrella? Thanks

Asked by: JudithJ
Thank you for your interest in the Poolside Cantilever Umbrella. The base does come with this umbrella. The base will need to be filled with sand and water or pea gravel which is not included.
Answered by: JLFrontgateService
Date published: 2017-08-03

How heavy is the base?\

Asked by: strench
Thank you for your interest in the Poolside Cantilever Umbrella. The base is 18 lbs.
Answered by: JLFrontgateService
Date published: 2017-07-03

canopy width

How exactly is the diameter/widths of the canopy measured: following the fabric or bottom of canopy straight across?
Asked by: Ksfl
Thank you for your interest in the Poolside Cantilever Umbrella. The canopy is measured straight across at the widest point.
Answered by: JLFrontgateService
Date published: 2017-06-12

Manual / replacement parts

Hi we lost the nuts & bolts for this over the winter. Unfortunately Frontgate doesn't sell replacement parts, just a replacement base entirely. Does anybody have a manual so I can try to buy parts at a local hardware store? Thanks
Asked by: MikeinAC
Thank you for your interest in the Poolside Cantilever Umbrella. We are very sorry to hear you are unable to find the hardware for this item. Please contact our product specialists at 1-800-537-8484 or ps@frontgate.com to request a list of the hardware needed for this item.
Answered by: JLFrontgateService
Date published: 2017-08-03

Do you sell a replacement Sunbrella canopy? Or will a standard size fit?

Asked by: Odette
Thank you for your interest in the Poolside Cantilever Umbrella. We do offer replacement canopies for some of our umbrellas; however, this umbrella does not currently have a replacement canopy available. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-05-17

What are the dimensions of the base?

Asked by: sthomps
Thank you for your interest in the Poolside Cantilever Umbrella. The base of this item is 32" sq. x 5"H.
Answered by: JLFrontgateService
Date published: 2017-05-12

disassemble the umbrella from base

received a new umbrella , i need instructions on taking old one off and installing new one. thanks
Asked by: calforvi
Thank you for your interest in the Poolside Cantilever Umbrella. We are very sorry to hear that your umbrella did not come with instructions. For assistance please contact our product specialists at 1-800-537-8484 or ps@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2016-10-03

I just received this as a gift, but it seems I am missing the base. Is this shipped separately ?

Asked by: colleena
Thank you for your interest in the Poolside Cantilever Umbrella. The base should arrive with the umbrella in a second box. If you are still missing part of this item please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2016-06-14

How much sand should go into the base?

Asked by: Cwatts
I put about 35 lbs in, mixed with water
Answered by: Hkmmkh
Date published: 2016-08-13

filling the base

can I just fill the base directly with a hose? I am not interested in trying to fill with sand
Asked by: buddybuddy
I filled mine with water and that has proven to be a sufficient "anchor" and is plenty stable enough. I'd be reluctant to use sand though it is heavier because if ever you have to relocate the base if will be VERY difficult to get the sand back out
Answered by: Stefhut
Date published: 2016-08-06

Can we purchase a concrete mounting kit for this umbrella?

Just received our Poolside Cantilever Umbrella today. My husband wants to mount it in concrete. Can we purchase one of the concrete mount kits from you that are available with some of the other styles? Thanks.
Asked by: vickilongview
Thank you for your interest in the Poolside Cantilever Umbrella. Due to the 360 degree rotation mechanism, this umbrella should only be used with the included base.
Answered by: JLFrontgateService
Date published: 2016-05-19

Can you please tell me where the umbrella is made & if there's a warranty?

Asked by: CleoTheLeo
Thank you for your interest in the Poolside Cantilever Umbrella. This item is made in China. If the product fails, it can be repaired, replaced, or refunded any item for a full year from date of purchase. All returned items must be in their original packaging and in the condition in which it was received in order to receive a full refund.
Answered by: JLFrontgateService
Date published: 2015-11-03

Do you sell just the canopy by its self with out the base? And if you do what size is it. I have one that is fullly opened and it's 10 1/2 ft.dia.

Asked by: michandyman
Thank you for your interest in the Poolside Cantilever Umbrella. This item is only sold as a set; however, if you need a replacement for a previously purchased umbrella please contact our customer service at 1-888-263-9850 or service@frontgate.com for options.
Answered by: JLFrontgateService
Date published: 2015-07-02

Can you remove the umbrella from the base?

Asked by: cdp66
Thank you for your interest in the Poolside Cantilever Umbrella. The umbrella does ship unattached from the base and has to be bolted to the base during set up.
Answered by: JLFrontgateService
Date published: 2017-07-01

What is the diameter of the base? I saw another customer ask this question but it was not answered. Please contact the vendor if necessary.

Asked by: AndreaATX
The base of the Poolside Cantilever Umbrella is 32" sq. x 5"H and weighs 18 lbs.
Answered by: JLFrontgateService
Date published: 2016-06-01

Can you please provide the dimentions of the base?

Asked by: Brillo
The base of the Poolside Cantilever Umbrella is 32" sq. x 5"H and weighs 18 lbs.
Answered by: JLFrontgateService
Date published: 2015-05-25

Can the Poolside Cantilever Umbrella be installed in concrete? If so is there a special mount for the installation?

Asked by: Ravenrock
We recommend using the base that is included with the Poolside Cantilever Umbrella.
Answered by: MLRFrontgateService
Date published: 2014-09-04
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Product:65080-Poolside Cantilever Umbrella

Poolside Cantilever Umbrella