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Retractable Hose Reel Post

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Retractable Hose Reel Post is rated 3.9 out of 5 by 17.
Rated 3 out of 5 by from Poor design yet sturdy I was slightly surprised to see that the post needs concrete. More importantly, the post is "threaded" for four bolts that attach the hose reel bracket to the post, except the threads are terrible and it's next to impossible to get the bolts started in a way that doesn't rip off threads. I ended up buying longer bolts and hammering them in to get them started then levitating a nut behind the threaded portion to get the bolts to hold. Nonetheless, now that it's done, it seems solid.
Date published: 2017-07-10
Rated 5 out of 5 by from sturdy post the post seems sturdy and durable. The hose reels are still backordered, so haven't been able to really test the complete assembly. High quality though,
Date published: 2016-07-09
Rated 1 out of 5 by from Not as pictured Complete miss match I am very disappointed when I received the order and went to install this. I ordered 2 hose reels and 2 mounting posts. i chose this product for the clean look and the color which matches the exterior color of my home. The mounting posts are brown ( as pictured) but the hose reels them selves are grey in color and do not resemble the photo at all. At this point i am considering shipping them all back to the company for a full refund because the price i paid for these is not worth it now that the items do not match. I spoke to the customer service area and it was confirmed that the vendor changed colors but the photo was not updated. Very Frustrated
Date published: 2015-07-07
Rated 1 out of 5 by from Hose Reel Post not as advertised I hesitated to buy the post as no pictures or words describe how it sits in the ground. I trusted Frontgate would provide a suitable anchor. Instead, the instructions say to pour concrete to below the frost line and stick the post in the concrete. As I have never had a hose reel last forever, this is not an option. The description says the hose reel sits 4' above the ground. The post is less than 4' and you are instructed to sink 2' of it into the concrete. I will find an alternative for mounting the hose reel (my second purchased). The reel is great. Not so much the post.
Date published: 2015-06-11
Rated 4 out of 5 by from No instruction on hose reel post The hose reel post is a great means of attaching the retractable hose reel. However it comes without instructions as to its installation. We guessed it requires a post hole and a concrete base so that what we did.
Date published: 2012-08-03
Rated 3 out of 5 by from Hose reel The diameter of the hose is small and barely puts out enough pressure to water area. needed to move hose 3 times to do same area with wider diameter hose. Looks great but I think I have to return it. Just not efficient.
Date published: 2012-07-18
Rated 5 out of 5 by from Hose reel I liked the first one I bought so much I just bought another one. The only thing I would change is I would make it 110 feet instead of 100 - but you can't have everything. I have introduced it to all my garden frineds and neighbors. It works great and my yard looks so much neater because I am never too tired to just reel it in for the day.
Date published: 2012-07-16
Rated 5 out of 5 by from Awesome product This is an awesome product - my husband was skeptical and he came in from outside watering the plants the other evening and said what a great product - thanks frontgate !!!!
Date published: 2012-07-15
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Is the hose reel post pre-drilled?

Are appropriately lined-up holes pre-drilled in the post to easily attach the hose reel?
Asked by: Dejavue
Thank you for your interest in the Retractable Hose Reel Post. This post does come with holes already to attach the Vector Retractable Hose Reel (144861).
Answered by: JLFrontgateService
Date published: 2017-09-01

how deep to bury this in the ground

I understand the best way to cement the post. What I was wondering how deep should I go with the pole.
Asked by: jimmyp
Thank you for your interest in the Retractable Hose Reel Post. There is a line on the pole that shows where ground level should be. When properly mounted, the hose reel will rest about 4” above the ground.
Answered by: JLFrontgateService
Date published: 2017-09-01

Does the hose reel post also come with mounting bolts to attach the hose reel?

Asked by: JonA
Thank you for your interest in the Retractable Hose Reel Post. This post does not include the mounting bolts as they are included with the hose reel itself.
Answered by: JLFrontgateService
Date published: 2017-09-01

technical details

Hello I have a question regarding technical details 1) Does the device comes with pipe? If so, what length? 2) Does it also comes with a splash irrigation? 3) What the product cost including shipment to Houston?
Asked by: keren86n
It comes with a 6.5' leader hose to connect to your outdoor faucet.
Answered by: Pete3
Date published: 2017-07-10

RETRACTABLE HOSE REEL.

BOUGHT IN DEC. 2015. USED ONE FULL SEASON. NOW IT LEAKS SUBSTANTIOUSLY. EVEN THOUGH IT ONLY HAS A ONE YEAR WARRANTY, IT SHOULD HAVE LASTED LONGER THAN THAT. PLEASE ADVISE IF THERE IS ANYTHING YOU CAN DO ABOUT MY SITUATION?
Asked by: joe1942
Thank you for your interest in the Retractable Hose Reel Post. We are very sorry to hear that your hose reel is leaking. For assistance we recommend you contact our product specialist at 1-800-537-8484 or ps@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-06-24

Can any hose be used with this reel or does it have to be the recommended hose?

I just bought a brand new hose and am not going to buy another. But this product looks good!
Asked by: Nicoa4494
Thank you for your interest in the Retractable Hose Reel Post. This post is designed to be used with our Vector Retractable Hose Reel (144861). It could be used with a different hose reel as long as the mounting screws are in the same place.
Answered by: JLFrontgateService
Date published: 2017-07-15

How do I open this? It is not rewinding and I can't figure out to see how to fix it?

Hose was pulled out and it is NOT rewinding? I can't figure out how to open the unit to see if it is fixable?
Asked by: jmgjax
For troubleshooting tips and warranty information on the Retractable Hose Reel, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2015-09-15

What is the best way to install the hose reel post?

I purchased the retractable hose reel and am considering the post. Please let me know how it is best installed. Should it be installed in cement for stability?
Asked by: Barb15
Thank you for interest in the Retractable Hose Reel Post. To install this item a hole does need to be dug and concrete poured around it.
Answered by: JLFrontgateService
Date published: 2017-09-14
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Product:49226-Retractable Hose Reel Post
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