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Retractable Hose Reel Post is rated 3.7 out of 5 by 73.
Rated 1 out of 5 by from Poor quality So 2 of the bolts were stripped. Whats worse is the holes don't line up either. Had to bend the metal with some vice grips and even then managed to only get 3 out of the 4 holes. I wish I would have tested this prior to cementing it into the ground.
Date published: 2020-12-31
Rated 5 out of 5 by from A Must Have!! This hose reel is amazing. I’ve moved three times since 2007 and it’s the first thing I buy for my yard. Easy to use and keeps your area looking tidy. This time I ordered the stake too and it is working great. It is much better than attaching the hose reel to the side of the hose. I have recommended the hose reel to all my real estate clients. It’s a much have for any yard! Thanks!! PS. I love my new doormat too and have purchased the larger one with the “initial” to give as a client gift!
Date published: 2020-10-10
Rated 5 out of 5 by from Product Worth the Money This is an excellent product and the quality of this product is very durable.
Date published: 2020-09-13
Rated 4 out of 5 by from Nice replacement for my hose reel. This is a nice post that should last for quite a few years, unlike the 4x4 PT post that I originally used.
Date published: 2020-08-02
Rated 4 out of 5 by from Great product!! Super happy with final result!! Great item but install issues. As mentioned by previous purchasers, the phlanges that flank both sides are bent back. In order to install, phlanges had to be pried forward to make it work. We also went and bought slightly longer bolts to make this possible. In the instructions there are 2 options, one using a 2”x4” set in concrete with the provided sleeve going over that or, just set the sleeve in concrete. After calling the product specialists at Frontgate, it is advised that there is more stability in setting the sleeve over treated 2”x4”. Big learning experience: put the sleeve over the 2”x4” before pouring the concrete!!
Date published: 2020-06-23
Rated 4 out of 5 by from Potential mounting issues. I did not realize prior to purchase that it was recommended that the post be set in concrete. Fortunately, my Texas red clay soil is supporting it well so far, because pouring concrete is not something I would do on my own. Also, the mounting holes on the hose reel and the hose reel post do not align. I had to enlarge the holes on the hose reel to make it work. I am fortunate that I own the tools that I needed.
Date published: 2020-06-18
Rated 5 out of 5 by from awesome we have had one for 4 years also added 3 more to our house and prchased one for each of our 4 children for christmas!!
Date published: 2020-06-07
Rated 5 out of 5 by from Great hose and reel I now own two. Love the ease of using the hose. I have owned the first one for 5+ years. The nozzle is well made. Easy to bring in for the winter.
Date published: 2020-06-06
Rated 3 out of 5 by from Great but only for a while I bought 3 of these when they were 95.00 each. I was thrilled not to have to coil hoses all the time. I take these in every winter so they are not abused. So I put them out this spring and two of them will no longer recoil. These things are only 2 years old. What a waste of money.
Date published: 2020-06-02
Rated 3 out of 5 by from Great but only for a while I bought 3 of these when they were 95.00 each. I was thrilled not to have to coil hoses all the time. I take these in every winter so they are not abused. So I put them out this spring and two of them will no longer recoil. These things are only 2 years old. What a waste of money.
Date published: 2020-06-02
Rated 5 out of 5 by from hose reel great item, only issue; i have an older model and lost the mounting bracket. new bracket doesn't fit the old model, bummer. cant find a replacement bracket anywhere to replace the one i lost,
Date published: 2020-05-31
Rated 1 out of 5 by from Holes don't line up. The holes in the bracket don't line up with the holes in the post and it isn't even close. Drilling required. Should have checked the line-up before concreting the post into the ground.
Date published: 2020-04-27
Rated 1 out of 5 by from Horrible design The holes don’t line up right and the bolts are too short
Date published: 2020-04-11
Rated 4 out of 5 by from Poor mating with hose reel. Like other reviews, I too had a problem with poor mating with the hose reel. The holes do not align and drilling out the holes in the hose reel were required.
Date published: 2020-04-09
Rated 1 out of 5 by from Holes do not line up, one hole was not threaded I bought this as I have hose reels and liked them in the self-winding mode. The post however as the other reviews note is not well made in terms of the hole to mount the reel on.
Date published: 2019-12-01
Rated 5 out of 5 by from Great mounting post for hose reel Post makes the hose reel installation easy. Frontgate continues to offer great products!
Date published: 2019-09-10
Rated 1 out of 5 by from Read Reviews Like everyone else, the retraction of the reel starts to fail around a year. Guess we were lucky and got almost 4 years out of ours. Disappointing from a Frontgate product. Retraction spring failed. Not repairable.
Date published: 2019-08-19
Rated 1 out of 5 by from Older version was easier to install I gave this a poor rating only because they have changed the bolts that hold the hose base onto the reel bracket. It’s extremely difficult to get any tool to fit between the bolt and hose base to screw it in. We bought two of these because we love the older version, and we could not get all four bolts secured into either one of the brackets. The bolts should be a little longer and/or the plastic center part of the base around the bolt openings should not pultrude so close to it.
Date published: 2019-08-14
Rated 1 out of 5 by from Difficult to mount the reel. After reading about the difficulty others had with the threaded bolts, I would have thought Frontgate would have taken care of the problem. They have not. If you order this, test the bolts before sinking the post in concrete. I had to bore out the plastic on one post to get the bolts to line up. On my other, I still can't get two of the bolts in. What should take minutes, takes hours. Not sure how I will fix this as it is in the ground.
Date published: 2019-08-02
Rated 1 out of 5 by from leaks and wont roll up after one year This hose was replaced three times by frontgate, they all leaked and wouldn't roll up. Now I see they reduced the price. Even at this price the product is not worth it. Its flawed.
Date published: 2019-07-10
Rated 1 out of 5 by from DO NOT BUY Hose reel instruction tell you to mount 30+ inches off the ground, but post puts it 2 feet lower. Pain in the neck to use. If it weren't set in concrete I'd return it.
Date published: 2019-06-11
Rated 4 out of 5 by from Great quality Installed two posts in my yard. Impressive materials and strength. Professional looks. Only issue I had on both posts was the hose reel bracket holes didn’t line up exactly with the threaded holes in the post. I had to bore larger holes in the plastic bracket in order to screw all 4 bolts into the post.
Date published: 2019-05-22
Rated 1 out of 5 by from Poor Quality I took over an hour to bolt the bracket to the post because the mounting plate was bent, the tapping was poor, and the holes on the post did not line up to those on the bracket. You’re better off using a 4x4. You’ll spend less time cutting and painting a piece of wood than you will battling the poor construction of this post. If you do buy this, add vice, hammer, drill, and tapping set to the list of required tools.
Date published: 2019-05-04
Rated 5 out of 5 by from High quality product Makes watering etc so much easier. This is our second hose of this model from Frontgate. We had the first one for 12 years and was still in great shape when we moved house. Ordered another for our new home as we couldn't live without it!! High quality, durable product .....we would highly recommend it.
Date published: 2018-07-13
Rated 1 out of 5 by from Very poor design I didn't realize how low to the ground the hose reel is once mounted. I have to bend over to pull the hose. Terribly awkward. Also, it's nearly impossible to get to the bolt heads to tighten them because the shoulders are in the way. If it wasn't already sunk in concrete I'd return it.
Date published: 2018-05-30
Rated 3 out of 5 by from Hose Reel Post Bolt Pattern Could not get vertical holes on mounting bracket to line up with post holes. I had to drill out the hose reel mounting bracket holes to 3/8" in order to get all 4 bolts to align
Date published: 2018-05-27
Rated 3 out of 5 by from Podercoat issue After mounting the post, I discovered that the tapped holes had not been protected during the powder-coating process. This made it impossible to secure the hose reel support. I had to buy an m8 tap to clear the threads. The second post wasn't quite as bad as the first, but this problem should have been caught in quality control.
Date published: 2018-03-25
Rated 5 out of 5 by from Hose reel post this is the third one I bought, I like that it is marked how deep it goes into the ground no measuring and is well made.
Date published: 2017-12-15
Rated 5 out of 5 by from It's a MUST The hubby wouldn't let me attach the hose reel to the siding, this option works perfectly!
Date published: 2017-10-28
Rated 3 out of 5 by from Poor design yet sturdy I was slightly surprised to see that the post needs concrete. More importantly, the post is "threaded" for four bolts that attach the hose reel bracket to the post, except the threads are terrible and it's next to impossible to get the bolts started in a way that doesn't rip off threads. I ended up buying longer bolts and hammering them in to get them started then levitating a nut behind the threaded portion to get the bolts to hold. Nonetheless, now that it's done, it seems solid.
Date published: 2017-07-10
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Is there a replacement hose for the retractable hose storage unit. 

Asked by: Fritzieadr
Thank you for your interest in our Retractable Hose Reel Post. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-06-23

Is there a hose that comes with it, if so, how long is the hose?

Asked by: Don T
this is the answer they never answer. THE HOSE IS NOR INCLUDED
Answered by: jldq
Date published: 2021-06-24

A previous question asked if the hose reel can be attached to the house. The answer states that the bracket must be used. If the bracket is used, can the hose reel be attached to the exterior of a cement block house?

Asked by: Jay13
Thank you for your interest in our Retractable Hose Reel Post. The hose reel can be mounted on stone, cement and brick.
Answered by: SB Frontgate Service
Date published: 2021-05-09

how long is the hose?

Asked by: joseph 12
Thank you for your interest in our Retractable Hose Reel Post. This item is just the post, the hose for the 100' Retractable Hose Reel item # 167670 is 100'.
Answered by: SB Frontgate Service
Date published: 2021-07-26

How heavy is it?   What are the dimensions?

Asked by: Chrissy34769
Thank you for your interest in Retractable Hose Reel Post. This item is 3"L x 5-1/4"W x 39-1/2"H; 15 lbs.
Answered by: JLFrontgateService
Date published: 2020-12-23

How do you install this product

Asked by: Anonymous
Thank you for your interest in the Retractable Hose Reel Post. Installation of this item will require a hole filled with cement to place the post into.
Answered by: CHFrontgate Service
Date published: 2021-08-29

I would likeTo buyJust the bracket not the pole

Asked by: Ronald Ray
Thank you for your interest in the Retractable Hose Reel Post. For part information, please contact our Product Specialists at 1-800-537-8484 and they can assist you.
Answered by: RL Frontgate Service
Date published: 2021-07-05

how many feet can the hose be

Asked by: djf1
Thank you for your interest in our Retractable Hose Reel Post. This item is designed to be used with our 100' Retractable Hose Reel item # 167670.
Answered by: SB Frontgate Service
Date published: 2020-08-07
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Product:49226-Retractable Hose Reel Post