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Ribbed Wheeled Base for 7-1/2' to 11' Umbrellas is rated 3.2 out of 5 by 10.
Rated 5 out of 5 by from So heavy This umbrella base is so heavy that even tho it has wheels, it’s hard to move.
Date published: 2019-08-14
Rated 5 out of 5 by from Great base Bought the gray one, aluminum umbrella, and white fabric. In 9’ size. It is classic and as I had hoped the “natural” fabric is white. Love it all
Date published: 2019-06-24
Rated 5 out of 5 by from Just what I needed! We recently moved our Frontgate Carlysle collection from central NYS to southern Cali. Unfortunately, the van lines damaged the bottom of our patio umbrella stand. Luckily Frontgate had the right piece for us, even though we had purchased the original several years ago. Many thanks!
Date published: 2018-12-19
Rated 1 out of 5 by from Same Bad Experience The pole did not come with the base on mine either. Also one if the plastic feet was missing so it is not stable. Tried to have customer service resolve the problem, but they were not helpful at all.
Date published: 2018-08-06
Rated 1 out of 5 by from Terrible shipping packaging I ordered three of these. All three arrived with their cardboard boxes beat up and the styrofoam inside crushed and crumbling. One was so badly damaged in shipping that the pole was bent (and this is a heavy-duty pole so that tells you how much force was applied!). The problem is that Frontgate does not properly pack this item for shipping - it is shipped in a cardboard box containing weak styrofoam and the box is wrapped with a few bands of webbing, but that doesn't protect the actual cardboard from being damaged.
Date published: 2018-07-30
Rated 1 out of 5 by from Arrived broken - twice I ordered this base for my 11 ft. umbrella. It arrived broken into many pieces. The box contained no parts for assembly even if it had not been broken. A replacement base was sent and also arrived broken into many pieces. Extremely disappointed in this product and this process. Listen to the reviews.
Date published: 2017-06-01
Rated 5 out of 5 by from Heavy weight stand with shipping problems. I received this stand today and it is exactly as advertised. Very heavy, smooth rolling wheels and a rich bronze color. Shipping was prompt.
Date published: 2017-05-11
Rated 2 out of 5 by from How can I get Frontgate to respond appropriately? Can you please send me the parts that were missing from the ribbed wheeled base for 7 1/2' to 11' umbrellas? Missing was the sleeve to put the umbrella's pole in and the tightening brackets that would be on the sleeve. please respond and send me these parts. I bought a lot of great merchandise from Frontgate but was missing these two items.
Date published: 2017-02-27
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My base 63438 BLA came with a hardware kit (#5318-777) but no explanation for why this kit was included. What is this kit for? And the diagram (# 5318-887) that came with the kit? No explanation/instructions for that either. 4 bolts, 8 washers - for what?

Asked by: Anonymous
Thank you for your interest in the Ribbed Wheeled Base for 7-1/2' to 11' Umbrellas. I am so sorry your item did not come with instructions. Please contact our Product Specialists at 1-800-537-8484. They will be able to send you the instructions and walk you through the assembly.
Answered by: AVFrontgateService
Date published: 2019-04-18

My ribbed wheeled base is missing the bolts and the pipe that will hold the umbrella? Where is it? How do I get it?

I received two of these bases and have not received any of the pipes or poles with the bolts to hold in place the 2 umbrellas we also received from front gate. Please tell me how I can get these missing pieces as we cannot use the stands or the umbrellas without these parts!!!
Asked by: BBeth
We are very sorry to hear about your Ribbed Wheeled Base for 7-1/2' to 11' Umbrellas. For parts requests or issues with your item please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-02-27

How do I attach the weight to the wheeled base?

I just received the 130lb wheeled umbrella base. The weight has 3 screws sticking up but there is no way to screw it into the bronze coated base. How do I screw it together? Thanks.
Asked by: sallyrob4
did yours come with the sleeve for you to put the umbrella into? Mine just came as the base without the sleeve and without the screws or bolts to tighten around the umbrella pole. So I am trying to figure out what 3 screws you are talking about.
Answered by: BBeth
Date published: 2017-04-29

How do you lock the wheels to prevent it from moving around? Can it be used for a freestanding umbrella?

Asked by: beneventana
Thank you for your interest in the Ribbed Wheeled Base for 7-1/2' to 10' Umbrellas. The wheels only engage when the handle is used to lift the base onto the wheels. This can be used with any 7-1/2' to 11' umbrella with an up to 2" dia pole.
Answered by: JLFrontgateService
Date published: 2019-03-18

What are the wheels made out of? Are the wheels attached to the base?

Asked by: Umbre
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Product:63438-Ribbed Wheeled Base for 7-1\/2\' to 11\' Umbrellas