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My ribbed wheeled base is missing the bolts and the pipe that will hold the umbrella? Where is it? How do I get it?

I received two of these bases and have not received any of the pipes or poles with the bolts to hold in place the 2 umbrellas we also received from front gate. Please tell me how I can get these missing pieces as we cannot use the stands or the umbrellas without these parts!!!
Asked by: BBeth
We are very sorry to hear about your Ribbed Wheeled Base for 7-1/2' to 11' Umbrellas. For parts requests or issues with your item please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2020-04-30

How do I attach the weight to the wheeled base?

I just received the 130lb wheeled umbrella base. The weight has 3 screws sticking up but there is no way to screw it into the bronze coated base. How do I screw it together? Thanks.
Asked by: sallyrob4
did yours come with the sleeve for you to put the umbrella into? Mine just came as the base without the sleeve and without the screws or bolts to tighten around the umbrella pole. So I am trying to figure out what 3 screws you are talking about.
Answered by: BBeth
Date published: 2024-05-10

How do you lock the wheels to prevent it from moving around? Can it be used for a freestanding umbrella?

Asked by: beneventana
Thank you for your interest in the Ribbed Wheeled Base for 7-1/2' to 10' Umbrellas. The wheels only engage when the handle is used to lift the base onto the wheels. This can be used with any 7-1/2' to 11' umbrella with an up to 2" dia pole.
Answered by: JLFrontgateService
Date published: 2024-05-10

What is the height of the base (not including the pole)?

Asked by: emlee

Can this support an umbrella without a table? In other words, we have a free standing umbrella and the current base does not hold it securely.

Asked by: bizdevlady

I will be ordering a 9 foot and an  8x11 foot umbrella. How do I know which weight to order for each umbrella. You give no guidance online.

Asked by: Diane Haedrich

What is the diameter of the base pole?

Asked by: PFR1
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Ribbed Wheeled Base for 7-1/2' to 11' Umbrellas is rated 4.2 out of 5 by 100.
Rated 5 out of 5 by from Worth the money Sturdy and dependable stand- will withstand the winds and is stable with a nice look
Date published: 2023-10-07
Rated 5 out of 5 by from Beautiful sturdy base - heavy! Thrilled I ordered this to pair with our 11 foot market umbrella. Delivery was quick for me and with no issues (unlike some of the other reviewers). I had my teenage son carry and set up for me initially. Has held up well in the Houston summer/winds!
Date published: 2023-09-12
Rated 5 out of 5 by from Great base Great umbrella base when you need to be able to move it around a little. While it’s super heavy, because of the wheels, I can maneuver it around to keep the shade. Great quality!
Date published: 2023-09-06
Rated 5 out of 5 by from Nice looking base and practical with wheels This is a nice looking umbrella base and I like that it has wheels to move in and out and adjust with the pole alignment over the table. Make sure you measure the height of the base height to be sure if fits under your table.
Date published: 2023-08-08
Rated 5 out of 5 by from Great quality Excellent quality umbrella base. Very heavy, doesn’t turn over with wind, couldn’t be happier.
Date published: 2023-05-23
Rated 5 out of 5 by from Sturdy Umbrella Base Great base for our new umbrella! We opted to the extra heavy version and are so happy with our choices. I recommend.
Date published: 2023-05-03
Rated 5 out of 5 by from Excellent! Excellent quality and weight, serve the purpose 100%.
Date published: 2023-02-08
Rated 5 out of 5 by from Looks great and easy to move around! Great umbrella stand that is heavy, but easy to maneuver
Date published: 2022-11-11
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Product:63438-Ribbed Wheeled Base for 7-1\/2\' to 11\' Umbrellas