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Sparkling Snow Glass Trees, Set of Three is rated 2.5 out of 5 by 2.
Rated 4 out of 5 by from Update Review This is an update to my previous review. Since I posted my review about my disappointing experience with customer service, they have reached out and offered to replace the item. This is the type of CS that I expected from Frontgate. The trees are beautiful and I’m sure the replacement will be just as beautiful as they appear on the website.
Date published: 2022-11-29
Rated 1 out of 5 by from Inferior product, terrible customer service I was excited about these trees, until I received them. The “snow” started coming off as soon as I took them out of the box,but I kind of expected that. What I didn’t expect was that smallest tree was obviously a different color from the other 2. When I reached out to customer service, they asked for pictures. They responded, that was they way they were “supposed” to look. I have no recourse because it was a final sale. I expected better customer service from Frontgate.
Date published: 2022-11-29
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Product:172338_OL-Sparkling Snow Glass Trees, Set of Three