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I noticed a design change to the top of this patio heater that apparently changed the name of it from the Nova Patio Heater last year to the Sundry Patio Heater this year.  Is there a retrofit kit available to update the Nova Patio Heater?

Asked by: mrsbakes
Thank you for your interest in our Sundry Patio Heater. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-02-02

Hi - we have one of these and it was damaged in a storm (all glass broken); are parts available separately?

Asked by: hpflapjacks
Thank you for your interest in our Sundry Patio Heater. For part information, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: SB Frontgate Service
Date published: 2021-01-30

 Can this be used on a screened porch

Asked by: Stephanie90
Thank you for your interest in our Sundry Patio Heater. This item should not be used in an enclosed area.
Answered by: SB Frontgate Service
Date published: 2021-01-11

Can this be put on a wooden deck? 

Asked by: Jennifer78
Thank you for your interest in our Sundry Patio Heater. We do not recommend patio heaters to be used on a combustible surface.
Answered by: SB Frontgate Service
Date published: 2020-12-28

Is the glass tube borosilicate glass? Does this come with a cover? Does the unit have wheels?

Asked by: red56
Thank you for your interest in our Sundry Patio Heater. The glass on this item is borosilicate plus tempered glass, it does include a rain cover, and it does not have wheels.
Answered by: SB Frontgate Service
Date published: 2020-12-23

The description says it warms an  “impressive 6 1/2 foot  area.” What does that mean? Is that radius?  For 50,000 BTU that seems less than some of the models that have lower BTU. Thank you. 

Asked by: Anonymous
ourThank you for your interest in our Sundry Patio Heater. This item has a 6-1/2' heat radius.
Answered by: SB Frontgate Service
Date published: 2020-12-16

What is clearance to combustibles on top?

Asked by: Anonymous
Thank you for your interest in our Sundry Patio Heater. Combustibles should be kept at least 3 feet away from all sides and the top of this item.
Answered by: SB Frontgate Service
Date published: 2020-11-25

Can this be left outside or does it need to be protected from the elements? 

Asked by: Kbev
Thank you for your interest in our Sundry Patio Heater. This item can be left outside and includes a rain cover as well for when not in use.
Answered by: SB Frontgate Service
Date published: 2020-12-03
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Product:169742-Sundry Patio Heater