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Turquoise Decorative Pot

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Turquoise Decorative Pot is rated 2.0 out of 5 by 1.
Rated 2 out of 5 by from NOT TURQUOISE! I recently received this vase and was so disappointed in the color! Online, it is a beautiful turquoise-blue with a satin or matte finish with variations of shading and black flecks. The actual vase is NOTHING like this. In fact, I almost called the company to see if they had sent the wrong one but this only comes in one color... The vase I received is a sea-green or dark teal not blue at all with a high gloss finish. It does seem to be a nice heavy-weight and that's why I gave it 2 stars. If you're looking for turquoise blue keeping looking! Beware that Frontgate charges a lot for shipping both ways and adds a return processing fee. Probably won't do business with them again.
Date published: 2017-07-11
  • y_2017, m_10, d_17, h_22
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re Size Descriptions

When I ordered the "Small" pot a few weeks ago, I spoke to one of your telephone personnel and asked her to look at the pictures and then the descriptions. Because the designated "Small" pot is the tallest of the 2, and because I wanted the taller, slimmer one, I asked her if I was interpreting it correctly. She agreed that what she would view as the "Smaller" pot would be the shorter one and that the "Larger" pot would be the taller one. But because the description indicated the "smaller" to be the taller, I chose on that basis. Were these incorrectly labeled? How can the visually taller one be the "smaller" other than an approximately 1" smaller diameter? Wouldn't a simple visual interpretation consider a larger height difference the primary descriptive adjective? If I receive the shorter, rounder pot after several months of waiting based on incorrect dimensions, I intend to exchange it for the taller one and to have no shipping charges imposed.
Asked by: Rossikins
Thank you for your interest in the Turquoise Decorative Pot. Unfortunately, when this item was first available the pictures were not included with the size selection. The current options are correct. The Small size is the thinner one and the Large size is the wider one. If you are concerned you are receiving the wrong item, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2017-05-09
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Product:148355-Turquoise Decorative Pot
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