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Colors in the Phoenix ivory/rust rug (based on reviews.) Two photos show rug in foyers. One foyer has yellow walls and rug colors are vibrant. Other foyer white walls/white chair and darker, muted colors. Which is more representative of true colors?

Asked by: k8ren
Thank you for your interest in the Phoenix Hand-hooked Wool Area Rug. The Ivory/Rust option has vibrant colors. The featured pictures appear different due to the lighting when the picture was taken.
Answered by: JLFrontgateService
Date published: 2018-06-16

how many knots per square inch?

Asked by: kennwallace
Thank you for your interest in the Phoenix Hand-hooked Wool Area Rug. This rug is hand-hooked not knotted. This rug does not have any loops. It is made out of 100% wool pile with a cotton backing.
Answered by: JLFrontgateService
Date published: 2017-04-26

Can this rug be steam cleaned? The care instructions appear to be generic and not specific to this rug. After 4 mo. my rug ls already needing cleaned

I'm concerned that this rug has picked up soil so readily. There is only two adults living in our home and regularly remove our shoes 90% of the time. It also had lose threads pop up by the third vacuuming. I was very cautious using only a bare floor attachment. I hate to have to pay the expense of having a 12' rug professionally cleaned after such a short time of owning it. I'm hoping you can send me a cleaning guide I can do myself. The dirt is mainly in the high traffic areas directly in front of our sofa's.
Asked by: itsmesue
I took mine to a professional rug cleaner.
Answered by: Carol55
Date published: 2017-06-24

Does the ivory and black phoenix rug contain light blue? It is difficult to tell from the pictures.

Asked by: stepheka
Answered by: desertwst
Date published: 2017-06-17

How deep is the pile in this rug? i.e. fraction of inch

Asked by: Sheta
I measured a little over 3/8" but not quite a 1/2". I did not use a precision scale to measure.
Answered by: 1freespirit
Date published: 2015-06-20

Customer reviews complain about the represented color. Which picture-catalog or on line is more accurate?

Asked by: jwh3
Neither the online photos nor the catalog colors are even close to being accurate. The photos show the darkest color like a very dark, almost black navy where it is actually a much brighter navy. The bright rusty-red in the catalog is actually a dark cranberry with more of a purple to it. The pale yellow is actually a beige. The peach color is a pink-orange. The colors overall are more earthy than bright as shown in the catalog or online. If you can be flexible on the colors it is a nice rug, but if not, beware. My photo is more true to color.
Answered by: 1freespirit
Date published: 2018-09-02

What country is this rug imported from?

Asked by: jamboree
Thank you for your interest in Frontgate. The Phoenix Wool Area Rug is hand-hooked in China.
Answered by: JHFrontgateService
Date published: 2014-01-23

Is the light blue in the rug a true cool light blue or more aqua? It appears aqua.

Asked by: devanie
Thank you for your interest in Frontgate. The Phoenix Hand-hooked Wool Area Rug has some accents that are light blue, and some that are aqua.
Answered by: JHFrontgateService
Date published: 2014-01-03
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Phoenix Hand-Hooked Wool Area Rug is rated 4.1 out of 5 by 60.
Rated 5 out of 5 by from love this runner I needed a runner for my kitchen and I wanted a substantial wool one without fringe. This runner is beautiful. I read all the reviews and glad I did because someone stated that the photo of the rug on the floor is a closer approximation to the actual color of the rug. This is true. I liked the colors in both photos, so decided to go with it. The only difference in color is that there is no predominance of the light blue in the runner medallions as in the larger rug. Upon arrival, the one end curled a lot (that’s why the chair is on it in the photo!) But I turned it over for a few days, and it’s fine now. There was no odor to the rug at all as some people indicated. Overall it is perfect for my home. I did not receive an incentive for this review, but the only option to choose was “yes”…..
Date published: 2022-10-09
Rated 5 out of 5 by from Perfect! Gorgeous rug of high quality. The rug was just as advertised, only prettier in person.
Date published: 2022-10-02
Rated 5 out of 5 by from Oriental design small area rug. This carpet is placed next to the bed as one steps out of bed. It is well made, nice and thick and the colors are vibrant and pleasing to the eye. The weave is tight and one can tell by looking at the underside that is is well made and hand hooked rather than machine loomed. The size is also perfect for where it is placed. I would buy another one if they had it in a different design.
Date published: 2020-10-30
Rated 5 out of 5 by from Perfect We purchased this rug (black/ cream) two months ago- skeptical - but it is soft and so far stands up to our 80 lb 2 yr lab
Date published: 2020-03-27
Rated 5 out of 5 by from Buying another one I bought a runner more than a year ago and it holds up beautifully... just a lovely, quality piece. Back to buy a matching piece.
Date published: 2017-04-23
Rated 5 out of 5 by from Great Value, Subdued Colors I purchased this for my dining room and couldn't be happier with the value. As I had been forewarned by previous reviews, I was expecting the new rug smell (which dissipated within a few days) and the colors are more subdued than in the bright picture (the darker picture is much more accurate) but just as nice, as long as you're expecting this. It's a beautiful rug for the money and I've received many compliments on it!
Date published: 2016-11-02
Rated 5 out of 5 by from Great! The colors in the rug are as shown in the catalog and are beautiful. The rug appears to be very good quality and was an excellent value for the price. Just recently received the rug so cannot yet comment on durability.
Date published: 2016-09-30
Rated 5 out of 5 by from Perfect thickness I ordered these for a few spots just inside an entry door. A perfect size and thickness. A much classier version of the standard entry mat. Add a great splash of color in a usually blank space.
Date published: 2016-09-22
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Product:79854-Phoenix Hand-Hooked Wool Area Rug