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Colors in the Phoenix ivory/rust rug (based on reviews.) Two photos show rug in foyers. One foyer has yellow walls and rug colors are vibrant. Other foyer white walls/white chair and darker, muted colors. Which is more representative of true colors?

Asked by: k8ren
Thank you for your interest in the Phoenix Hand-hooked Wool Area Rug. The Ivory/Rust option has vibrant colors. The featured pictures appear different due to the lighting when the picture was taken.
Answered by: JLFrontgateService
Date published: 2018-06-16

how many knots per square inch?

Asked by: kennwallace
Thank you for your interest in the Phoenix Hand-hooked Wool Area Rug. This rug is hand-hooked not knotted. This rug does not have any loops. It is made out of 100% wool pile with a cotton backing.
Answered by: JLFrontgateService
Date published: 2017-04-26

Can this rug be steam cleaned? The care instructions appear to be generic and not specific to this rug. After 4 mo. my rug ls already needing cleaned

I'm concerned that this rug has picked up soil so readily. There is only two adults living in our home and regularly remove our shoes 90% of the time. It also had lose threads pop up by the third vacuuming. I was very cautious using only a bare floor attachment. I hate to have to pay the expense of having a 12' rug professionally cleaned after such a short time of owning it. I'm hoping you can send me a cleaning guide I can do myself. The dirt is mainly in the high traffic areas directly in front of our sofa's.
Asked by: itsmesue
I took mine to a professional rug cleaner.
Answered by: Carol55
Date published: 2017-06-24

Does the ivory and black phoenix rug contain light blue? It is difficult to tell from the pictures.

Asked by: stepheka
Answered by: desertwst
Date published: 2017-06-17

How deep is the pile in this rug? i.e. fraction of inch

Asked by: Sheta
I measured a little over 3/8" but not quite a 1/2". I did not use a precision scale to measure.
Answered by: 1freespirit
Date published: 2015-06-20

Customer reviews complain about the represented color. Which picture-catalog or on line is more accurate?

Asked by: jwh3
Neither the online photos nor the catalog colors are even close to being accurate. The photos show the darkest color like a very dark, almost black navy where it is actually a much brighter navy. The bright rusty-red in the catalog is actually a dark cranberry with more of a purple to it. The pale yellow is actually a beige. The peach color is a pink-orange. The colors overall are more earthy than bright as shown in the catalog or online. If you can be flexible on the colors it is a nice rug, but if not, beware. My photo is more true to color.
Answered by: 1freespirit
Date published: 2018-09-02

What country is this rug imported from?

Asked by: jamboree
Thank you for your interest in Frontgate. The Phoenix Wool Area Rug is hand-hooked in China.
Answered by: JHFrontgateService
Date published: 2014-01-23

Is the light blue in the rug a true cool light blue or more aqua? It appears aqua.

Asked by: devanie
Thank you for your interest in Frontgate. The Phoenix Hand-hooked Wool Area Rug has some accents that are light blue, and some that are aqua.
Answered by: JHFrontgateService
Date published: 2014-01-03
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Phoenix Hand-Hooked Wool Area Rug is rated 4.1 out of 5 by 60.
Rated 5 out of 5 by from Great purchase The rug was exactly as I hoped it would be. Good strong colors. I would recommend this to anyone.
Date published: 2016-02-29
Rated 5 out of 5 by from Phoenix wool area rug We are so pleased with this area rug! Beautiful colors. Selected for my husband's den.
Date published: 2016-02-26
Rated 5 out of 5 by from Great Value! We were pleasantly surprised with the quality of this runner. It was thicker than expected and well worth the money. This purchase was a bargain!
Date published: 2015-12-14
Rated 5 out of 5 by from NOT DISAPPOINTED Not only did this beautiful rug arrive within 4 days which was a great surprise, I was most delighted with the quality, color and excellent value.. Looks fabulous on our new hardwood floors. Love it so much, I just placed an order for a matching runner.
Date published: 2015-11-13
Rated 5 out of 5 by from Better than expected! I purchased the 10' runner. It is an incredible value, and the rug is more beautiful than expected! I am so happy with this purchase.
Date published: 2015-11-11
Rated 5 out of 5 by from Rug Review: Amazing I ordered the Phoenix Hand-hooked rug It. is everything that I wanted. The quality is excellent, the colors were true, and the rug looks and feels amazing!!!! I would recommend this item to anyone who likes this style, and appreciates the product to be exactly as advertised.
Date published: 2015-06-23
Rated 5 out of 5 by from Great color! Finally ordered this rug after admiring for months. Had to figure a place I could use it. It's perfect in my entry way in the 5x8 size! The colors are lovely and really brighten the space. Not sure about durability since I've only had it a short while. It arrived in great shape and doesn't seem to be creating a lot of fuzz as many new rugs do! I'm very happy with the purchase.
Date published: 2015-05-22
Rated 5 out of 5 by from great purchase I bought the 8' round rug for my master bath. It arrived yesterday, and I love the rug. My husband who is very hard to please, likes the colors, quality and feel of the rug. The colors are light rust, cream, light gold border, and a deep rust throughout the rug....very pretty This rug can be used in any room.
Date published: 2015-05-02
Rated 5 out of 5 by from Phoenix 8' round rug I love the rug, happy that I bought the 8'round, it makes my living room area into a circle.
Date published: 2015-04-29
Rated 5 out of 5 by from BEAUTIFUL RUG!!! I love this rug [like everything else I have purchased from Frontgate]. Colors are rich. It is very well made.
Date published: 2015-04-29
Rated 5 out of 5 by from Much more lovely than anticipated This lovely vibrant rug now resides under my dining table offset by two much larger orientals and I believe I now prefer the look and feel of the new addition. For such a reasonably priced rug I never expected it to look so luxurious.
Date published: 2015-03-27
Rated 5 out of 5 by from Great Rug! I bought the smaller rug to lay in the threshold of my office. It's super thick, but not too soft, well-made and sturdy. Great colors and looks like it costs 10X as much!
Date published: 2015-03-17
Rated 5 out of 5 by from Great experience I was totally delighted with my purchase and with the price and free shipping!
Date published: 2015-02-06
Rated 5 out of 5 by from color as shown received this rug yesterday (was not scheduled to ship till February)! it is Beautiful. Colors are true to picture. quality is excellent. very happy with my purchase.
Date published: 2014-12-10
Rated 5 out of 5 by from "NOT disappointed" This rug was the best decision I've made in the decorating department in a long time! I love how it brightened my dining room up and there are so many awesome colors in this rug that you can add many different accent colors to your room. I ordered the rug liner and sent it back as there was no need for it since the rug was under my table. It's colors are probably not as bright as the catalog shows but it is still quite beautiful and I'm so glad I purchased it!
Date published: 2014-11-21
Rated 5 out of 5 by from The Right Choice I hesitated for a long time about purchasing this rug due to some of the past reviews I had read. After searching through literally hundreds, probably thousands, of rugs online and in stores, I finally relented. This rug was the only one I could find that had the coral and teal color combination. I ordered a large one for my livingroom, and the 6x9 for under my dining table. As well, I bought two of the small ones for my hallway. I held my breath when they arrived, only to find that they more than exceeded my expectations. These rugs are beautiful and are of great quality. Sure, the colors are a little muted from the photos online and in the catalogs. But, that is to be expected. Don't hesitate to purchase these rugs. I can not understand why anyone would be disappointed. I'm just irritated with myself for waiting so long to place my order.
Date published: 2014-04-09
Rated 5 out of 5 by from Nice quality! Love the design. I did not notice any smells that people sometimes complain about. Hey, it's new and was in plastic packaging! These cotton-backed wool rugs don't have the toxic fumes of machine made poly-xyz rugs. That is why I bought this rug - all natural. I love the design and colors. If you zoom into the photo you will see what the colors are. My rug looks like the online photo. It's nice and thick. I am very happy with it. The dogs are very happy too.
Date published: 2013-03-06
Rated 5 out of 5 by from Looks great! I'm not sure what everyone is talking about, but I have this rug large in my living room and as a runner in my foyer and it does look like the picture. It is beautiful.
Date published: 2013-01-09
Rated 4 out of 5 by from Beautiful Rich Colors Beautiful and vibrant colors just as shown on the website. A little tight on the corners, but they are smooth after a few days rolled out flat.
Date published: 2017-03-10
Rated 4 out of 5 by from Love this rug! I bought this to replace the Safavieh wool Rooster Rug in front of my kitchen sink that lasted for years, and I love the new look on my hardwood floors. The colors are not as vibrant as the picture depicts, but I like the soft hues of the rug. Would definately recommend it.
Date published: 2017-02-08
Rated 4 out of 5 by from Lovely, Clear Colors, High Quality This rug is durable and at the same time gives a classic touch to an area. I bought the smallest size as an entranceway mat in my office. I use this rug as purely decorative, not as a functioning doormat. It adds a pretty and solid note as people enter my office. The one deficit was that this rug needed a few weeks to lay straight on the floor. I placed heavy books on all four corners each evening before leaving my office so that the corners would bend toward the floor and not inwards toward the middle of the rug.
Date published: 2016-12-02
Rated 4 out of 5 by from Area Rug This rug is very nice and of good quality. Delivery was great and earlier than the expected from the notice that we'd received. Love the colors and texture. I forgot, however, that a looped rug might be attractive to our cat, who has already pulled several strands loose. Wish I had considered that, as I am not sure the appearance will hold up over time.
Date published: 2016-11-28
Rated 4 out of 5 by from Beautiful Rug, a little deceiving. I bought this rug for my parents home to be placed in a low foot-traffic area. It came and we all loved it- but the colors were a little deceiving. They matched the color scheme in the room perfectly(better than anticipated), but the light blue and the turquoise green on the outer border was not as advertised in the pictures on the website. Much darker, but it worked out well for us in that aspect. Although it isn't as durable as we thought it would be. I ended up calling customer service two weeks after receiving it and the rug being in place to see what we could do about the multiple (10+) pulls in the hooking. I was told they can't be trimmed, so I ended up getting my shipping money refunded. It's a great rug, but it looks worn after a short amount of time.
Date published: 2016-08-17
Rated 4 out of 5 by from Phoenix Area Rug Good buying experience
Date published: 2016-03-01
Rated 4 out of 5 by from Looks like an expensive rug (Great Value) We saw this rug in the Frontgate catalog a few months ago but continued to shop for a rug. After looking at more expensive rugs in stores and online we decided to order the Phoenix Rug. Although the colors are more subdued than pictured it looks great on our hardwood floors in the great room. We are pleased with the quality of this rug. Because the rug is new we can't rate the durability hence the 4 star rating.
Date published: 2016-02-25
Rated 4 out of 5 by from Rug Purchase I think we will enjoy the rug but will be interested to see how it holds up versus the more expensive "Persian Rugs". It would have been nice to get some info on how best to clean the rug in the future and whether we can spot clean it. I call it a sheet with a title of something like "Care of your new Phoenix Hand-hooked Wool Area Rug".
Date published: 2016-02-25
Rated 4 out of 5 by from Phoenix Area Rug We bought this 8'4"X5'3" area rug for my study because of its aesthetics and its price. We recently replaced the tile floor of my study with mahogany planks and the rug dresses up the floor very nicely. The quality of workmanship is excellent. Though I'm satisfied with the purchase, I think the actual colors in the rug are not as vivid or vibrant as in the picture. The colors in the rug itself are more muted. I would also recommend buying a pad for the rug. The attractive price of the rug is due in part, I think, to its relative lack of density.
Date published: 2015-12-04
Rated 4 out of 5 by from Just right I was looking for a small, traditional but colorful rug for a downstairs powder room. I was very pleased with the quality, thickness, color and pattern. The online description and color shot was accurate. I'm pleased with the purchase that arrived much earlier than I had expected.
Date published: 2015-08-20
Rated 4 out of 5 by from Beautiful, but colors differ from photos When I saw this rug in a few photos online and in the catalog they were all different in color so I called to find out which photo was accurate. I was told the darkest color was black, which is what I wanted, but when it arrived it was actually a bright navy. The other colors are more earthy and darker than the brilliant colors in the photos. The red is more of a dark cranberry or maroon, not brick (orange-red) like the photo. The yellow is actually beige and the peach is more of a pink-coral. The second band around the perimeter looks beige, but is sage. The quality is good for the price and it is an attractive rug so I kept it to use in room other than the one I intended to use it in. I am only giving four stars because the colors are still off in the photos online and in the newest catalogs even though many reviews have mentioned the problem.
Date published: 2015-04-15
Rated 4 out of 5 by from Colors are not as photographed This rug seems to be a good value, high quality, and is definitely beautiful. If you order this rug expecting it to appear as the photo in the print catalog, you will be surprised. In the print photo it looks much brighter and more colorful. Actually it is mainly a deep oxblood red and very pale pink on a cream back ground. It is a very light rug. The light blue is completely lost. The darker blue in the center may in fact be black. Choose by the online photo, not the print photo.
Date published: 2013-12-03
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Product:79854-Phoenix Hand-Hooked Wool Area Rug