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100' Retractable Hose Reel is rated 4.3 out of 5 by 756.
Rated 5 out of 5 by from 100’ hose and reel I bought this about 4 years ago & it’s still working. I love how it is so easy to pull out and reel back in without much effort. I purchase another one for my backyard & my garden & so far so good.
Date published: 2020-05-20
Rated 2 out of 5 by from Doesn't last long I have one of the older models of this hose that still works just fine. When I bought this model, it sprang leak after before the season was over. The leak was not in the hose, itself, but due to a plastic coupler to which the hose attaches splitting at its seam (visible when the removable side panel is off). Customer service was great!! they sent me a new hose right away. The problem is that the new hose also sprung an internal leak after about a year. This second leak was also not the hose, but a failure in the parts the couple the spigot hose to the reel.
Date published: 2020-05-11
Rated 5 out of 5 by from Excellent Hose Reel We have had two of these hose reels for six or seven years - one for the front yard and one for the back yard. We live in the Sonoran Desert of Arizona, where things outdoors take a beating. The self retracting mechanisms of both hose reels still work fine. The cases have faded, and the feeder hose from the faucet to the reel of the reel on the sunny side of the house developed a split. I just cut off the split part and put on a new connector. I can't fault the manufacturer or Frontgate for either of those issues. We have had a number of self retracting hose reels, and none have stood the test of time like these do. I expect them to bite the dust some day in the future, and we will replace them with brand new ones of the same kind.
Date published: 2020-05-09
Rated 2 out of 5 by from NOT REELING IN ALREADY AFTER FEW WEEKS I BOUGHT TWO OF THESE A MONTH BACK AS I HAVE HAD SOME OF THESE FEW YEARS BACK. REEL HAS STOPPED CLOSING AFTER NUMEROUS ATTEMPTS. I NO LONGER HAVE THE LARGE BOX TO REPACKAGE AND RETURN AND BIG DEAL TO DO SO. SEEMS PRODUCT IS NOT TESTED BEFORE DELIVERY
Date published: 2020-05-09
Rated 2 out of 5 by from Disappointed Purchased this product a couple of years ago. I love the look and initial functionality of this product but, sadly, after two years the product has failed. The unit developed a leak. I was able to take the unit apart to find where the leak inside the unit was located. Unfortunately it's in the plastic fitting that the hose fastens too. Sad part is after spending what I consider a considerable amount on this product I only was able to get two years use and there are no replacement parts available to fix the issue. Since I like this type of hose I did do my research this time and purchased a higher quality unit (not from Frontgate) with better warranty. I will take some responisbility for the possible failure of this unit in that I did not remove it from the base to store it over the winter. In reading the materials of the new product I purchased it does recommend storage over the winter and is designed with a pin system for easy removal to store.
Date published: 2020-05-08
Rated 1 out of 5 by from Junk I bought one that lasted a year. Thought it was a lemon and bought another few years later. Didn't last 6 months. Junk.
Date published: 2020-05-06
Rated 1 out of 5 by from No good Had this hose for two years and it failed again. Thought Frontgate had warranty-joke. Told to just buy another one to see if it is better. No way.
Date published: 2020-05-06
Rated 2 out of 5 by from On our 3rd retractable hose & after storing for winter in our garage leaking profusely from casing. Will not buy again!
Date published: 2020-05-04
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Do you guys have parts for this? I need the 90° piece that the hose hooks to inside the spool. I believe it is part number 22303028

Asked by: Ray Bee
Thank you for your interest Frontgate. Please contact our Product Specialist Department at 800-537-8484 for further assistance with replacement parts.
Answered by: MSFrontgate Service
Date published: 2020-05-19

I own a 100' Retractable Hose Reel which I purchased two years ago.  There is a bad leak at the end of the internal connection of the hose within the reel.  Is there a repair kit to make such a fix possible?

Asked by: Polkajta
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at ps@frontgate.com and they can assist you further.
Answered by: SB Frontgate Service
Date published: 2020-05-18

Where is this product made? Germany or China ?

Asked by: Green Pouce
Thank you for your interest in our 100' Retractable Hose Reel. This item is made in China.
Answered by: SB Frontgate Service
Date published: 2020-05-18

Hello I have this hose and I hooked it up last week and it’s leaking from the inside are there replacement internal parts

Asked by: TDavis
We're sorry to hear about your 100' Retractable Hose Reel. For part information, please contact our Product Specialists at 1-800-537-8484 and they can assist you.
Answered by: RL Frontgate Service
Date published: 2020-05-18

Can I replace the 1/2 hose with a 3/4 inch hose

Asked by: Mike60
Thank you for your interest in the Vector Retractable Hose Reel. We apologize but this will accommodate up to 1/2" hose.
Answered by: MSFrontgate Service
Date published: 2020-05-13

We’re can I get parts for the hose real if I give the part number can u get it since last year I purchase 2/

Asked by: gray goose
Thank you for your interest Frontgate. Please contact our Product Specialist Department at 800-537-8484 for further assistance with replacement parts.
Answered by: MSFrontgate Service
Date published: 2020-05-13

Can I get a manual for troubleshooting the hose leaking inside of the retractable she’ll. Thank you. 

Asked by: Wpb1
Thank you for your interest in Frontgate. Per your request, the manual has been sent to the email provided with this inquiry.
Answered by: MSFrontgate Service
Date published: 2020-05-12

Does it include the hose?

Asked by: garden123
Thank you for your interest in the 100' Retractable Hose Reel. This item does include a 100 ft. ½" dia. hose.
Answered by: RL Frontgate Service
Date published: 2020-05-08
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Product:144861-100\' Retractable Hose Reel