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100' Retractable Hose Reel is rated 4.2 out of 5 by 921.
Rated 1 out of 5 by from Do not buy this product! I bought one that looks the same from Frontgate several years ago. It was great and lasted a good time. It finally gave up and I ordered a replacement in April. I am now on my THIRD exchange. The quality has declined significantly over the years. The first one would not lock the hose the extended position, the second replacement leaked like a sieve and now the third one will not retract without a fight!
Date published: 2020-09-24
Rated 1 out of 5 by from Leaks Started leaking from the center of the reel after a month. The high shipping cost of a return/replacement is not worth the effort.
Date published: 2020-09-16
Rated 5 out of 5 by from long lasting, simple I bought a new one today to replace the 15 year old unit I have. all I did was store it indoors for the winter and it was ready for the spring.
Date published: 2020-09-15
Rated 1 out of 5 by from Don’t buy the retractable hose. I ordered 2 and both either broke or the retractable hose wouldn’t retract
Date published: 2020-09-10
Rated 5 out of 5 by from Not only looks great but works great. Works great! Highly recommend this item! We have 4 of them.
Date published: 2020-09-08
Rated 4 out of 5 by from Easy Hose Good but you must make sure you pull the hose as long as it goes so the water does not stay in the unused part of the hose that is still rolled up when you turn it off.
Date published: 2020-09-08
Rated 5 out of 5 by from amazing hose ! amazing product and great price !! worth every penny
Date published: 2020-09-08
Rated 5 out of 5 by from Best Garden Device Ever Bought The retractable hose reel is the best thing we have ever bought for our yard! It is compact and unobtrusive where we positioned it and the ease of using the hose and being able to just pull it a bit and have it roll up is fantastic. Also, once pulled out the hose does not kink or leak in any way.
Date published: 2020-09-06
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Are there replacement o-rings for this unit. Still works great but leaks terribly. I got it apart and it looks like worn o-rings on the shaft.

Asked by: Ron Rubin
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-09-20

We purchased this a few years ago & the hose has failed. Is it possible to get e replacement hose for it?

Asked by: Henrydog2
Thank you for your interest in our 100' Retractable Hose Reel. For replacement parts, please contact our customer service at 1-888-263-9850 or service@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: SB Frontgate Service
Date published: 2020-09-17

Do they make this reel for a 5/8 hose?

Asked by: Patty cake
Thank you for your interest in our 100' Retractable Hose Reel. This item is only available with a ½" dia. hose.
Answered by: SB Frontgate Service
Date published: 2020-09-17

I bought one of these several years ago and suddenly it won't rewind. I assume it is a broken spring. I have not opened up the unit yet. Are there replaceable parts inside, if so, do you carry them?

Asked by: peevedatprocess
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you.
Answered by: CHFrontgate Service
Date published: 2020-09-17

What are the dimensions of the mounting bracket?

Asked by: Yogi300
Thank you for your interest in the 100' Retractable Hose Reel. The mounting bracket for this item measures 9 3/8”H x 4”W x 6 3/4”D.
Answered by: SH Frontgate Service
Date published: 2020-08-29

I need a female connector for the end of my Frontgate retractable hose. The inside diameter is 3/8 inch and I am not able to find one anywhere. Any assistance you could give me would be greatly appreciated.

Asked by: Mike218
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialists at 1-800-537-8484.
Answered by: CHFrontgate Service
Date published: 2020-08-11

Could I get the manual for the 100’ retractable hose reel?

Asked by: jqu1ck
Thank you for your interest in our 100' Retractable Hose Reel. To better assist you a copy of the assembly instructions have been sent to the email address used when this question was submitted.
Answered by: SB Frontgate Service
Date published: 2020-08-10

I have one of these from 5 years ago.Will the new unit fit the wall mount I have from the previous reel?

Asked by: Rat50
Thank you for your interest in the 100' Retractable Hose Reel. Please contact our Product Specialist Department at 800-537-8484 and they can assist you further.
Answered by: SB Frontgate Service
Date published: 2020-08-07
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Product:144861-100\' Retractable Hose Reel