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100' Retractable Hose Reel is rated 4.3 out of 5 by 799.
Rated 1 out of 5 by from Broke after two seasons We purchased 2 of these. Stored them in time. Put them on the post only to find them pouring water all over the place from the inside of the assembly. Spent over $350 on them. Frontgate doesn’t sell parts. You have to buy a whole new hose reel. Ridiculous. Waste of money never again! I’m so mad. they are both leaking in the same exact spot. I think there is a defect in them but Frontgate won’t do anything so we’re screwed into buying another one. Great idea, poor design.
Date published: 2020-07-08
Rated 1 out of 5 by from No service after the sale Bought three of these units and are now out of warranty. Two of the units are leaking inside the drum area. Took one apart found a broken fitting where the hose connects to the drum. Frontgate claims no parts are available. Unfortunate as I like the unit but will not deal with Frontgate again.
Date published: 2020-07-08
Rated 1 out of 5 by from Great idea, but doesn't last long This worked for two seasons and then the hose had an aneurysm right at the beginning so it could not longer feed through the opening even a few inches. I would not recommend this because the warranty is one year only and your can't replace the hose.
Date published: 2020-07-07
Rated 5 out of 5 by from Retractable Hose Reel The retractable hose reel arrived in record time and works as advertised. I would highly recommend this product.
Date published: 2020-07-07
Rated 5 out of 5 by from Nice product This retractable hose reel works just as we hoped. The yard is tidy and the hose stays clean. 100 feet covers a nice size area. We would recommend this product.
Date published: 2020-07-06
Rated 1 out of 5 by from No replacement parts available - do not buy Mine broke after a bit more than a year (out of warantee), and Frontgate does not sell parts. Neither does anyone else. Not recommended.
Date published: 2020-07-03
Rated 5 out of 5 by from Answer to all garden hose problems You always have your hose handy, you do not have to carry it around. With 100 feet you can reach most of your garden and at the end, I love that, you just give it a pull and retracts automatically, fully out of the way. The only draw back, it could last little bit longer, some one should take a look to keep this wonderful product working for long time.
Date published: 2020-07-02
Rated 5 out of 5 by from Quality product for quality price Just ordered my 3rd hose reel. I live in Florida so they are under constant sun and have held up for almost 5 years. Great product and the price only went up $9 from 2015!!
Date published: 2020-07-01
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two seasons ago we got this hose; it has sprung a massive leak inside that cannot be fixed; we have the style that fits on a pin to a stand that we cemented in ground. will this one work as a replacement?

Asked by: AmyChr
Thank you for your interest in the 100' Retractable Hose Reel. This will fit on a previously purchased Retractable Hose Reel Post.
Answered by: JLFrontgateService
Date published: 2020-06-29

Can’t loosen the tension of the hose. I am pulling the house off, Everytime I unwind the hose.

Asked by: Harlow44
Thank you for your interest in the 100' Retractable Hose Reel. For further assistance with your item please contact our product specialist department at ps@frontgate.com or 1-800-537-8484.
Answered by: JLFrontgateService
Date published: 2020-07-12

I have two of these, one of them is leaking. Can you buy parts for these 

Asked by: Glap
We are very sorry to hear about you 100' Retractable Hose Reel. For help with this item, please contact our product specialist department at ps@frontgate.com or 1-800-537-8484.
Answered by: JLFrontgateService
Date published: 2020-06-24

Wondering what PSI is too much for this hose?  Mine sprung a couple leaks and I am wondering if it was cause by water pressure.

Asked by: McilroyMan
Thank you for your interest in the 100' Retractable Hose Reel. The max working pressure for this hose reel is 150PSI.
Answered by: RL Frontgate Service
Date published: 2020-06-19

Can you please send the repair Manuel for a leak. Thanks

Asked by: Otis05
Thank you for your interest in the 100' Retractable Hose Reel. I am very sorry to hear that you need to hose has a leak. For help with this please contact our product specialist department at 1-800-537-8484 or ps@frontgate.com.
Answered by: JLFrontgateService
Date published: 2020-06-16

How do you remove this during the winter? Please send me a copy of the manual. Thank you

Asked by: NOCNOC
Thank you for your interest in the 100' Retractable Hose Reel. To store for the winter, simply ensure all the water is out of the hose, unhook the leader hose, and lift the reel off the mount. For the manual please select the Assembly required link in the product Overview.
Answered by: JLFrontgateService
Date published: 2020-06-16

Where can we find instructions on replacing the hose?

Asked by: Conrad Sr
Thank you for your interest in the 100' Retractable Hose Reel. The hose on this item is not designed to be replicable. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2020-06-16

Is there a warranty on this product and if so details please

Asked by: Kmc5413
Thank you for your interest in the 100' Retractable Hose Reel. At Frontgate, quality is our top priority and our One-Year Guarantee lets you put any Frontgate product to the test. You may find additional warranty information under Returns & Exchanges located on the website.
Answered by: RL Frontgate Service
Date published: 2020-06-12
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Product:144861-100\' Retractable Hose Reel