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Vector Retractable Hose Reel is rated 4.2 out of 5 by 459.
Rated 1 out of 5 by from do not buy only last a year!! do not buy Frontgate does not warranty there junk after a year.
Date published: 2018-10-22
Rated 2 out of 5 by from Not Durable I purchased this item and after two seasons it started leaking heavily from inside the unit when you turn off the nozzle while you are using it. I opened up the case and a plastic fitting inside the unit had cracked. Front gate does not carry parts. For This price I would expect more than two seasons of use. The other point to note is that this is 1/2 “ hose. You will not get the same volume of water or pressure as the common 5/8” garden hose. And yes, I drained the hose and stored it in an unheated shed over the winter.
Date published: 2018-10-10
Rated 4 out of 5 by from Great value I bought this when a discount was offered. I would have paid full price as it is exactly what we needed. We have only had it a month, but it works great so far.
Date published: 2018-09-28
Rated 5 out of 5 by from 5th one I bought Extremely easy to use. Keeps the hose readily available to use.9
Date published: 2018-09-27
Rated 4 out of 5 by from Convenience!! I bought this product about 14 months ago. For the most part..its been a nice product. The hose is starting to fail. Bubbling at the nozzle and in 3 other spots along the hose. I would recommend turning the water off each time that you use the hose. DO NOT LEAVE IT ON...I did leave the water turned on a few times and I believe that this contributed to the hose failures..just a couple of months after the warranty expired. Very convenient and the retractable feature performed pretty well for the year and 2 months.
Date published: 2018-09-25
Rated 5 out of 5 by from I have 3 of these Retractable Hoses. The gardner cut the hose. Do you have replaceable hoses for this unit, 100 ft.
Date published: 2018-09-19
Rated 5 out of 5 by from Truly excellent. We now have 3 of these hose reels. They are well made. Very easy to use and the hose retracting system works very well. A no brainer buy.
Date published: 2018-09-18
Rated 5 out of 5 by from Love this reel This is the 3rd one we have bought and am now giving as gifts. MAkes watering so much more convenient!
Date published: 2018-09-17
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Where is this item made and manufactered?

Asked by: SouthernBellGal
Thank you for your interest in the Vector Retractable Hose Reel. This item is made in China.
Answered by: RWFrontgateService
Date published: 2018-10-08

Is there a maximum number of turns (counter-clockwise) I can turn to lessen the tension? The hose is not as easy to pull out as the reviews claim.

Asked by: Yardbird
Thank you for the response, but I am still concerned about exceeding the number of counter-clockwise turns before I break it (I am on turn ~15). Your response is not much different than the instructions. Will I get some kind of warning before I know I have turned it counterclockwise too many times preventing it from automatically recoiling permanently?
Answered by: Yardbird
Date published: 2018-10-02

Is this convenient for a person in a wheelchair? Can you retract it while away from the reel? 

Asked by: Emilymich
Thank you for your interest in the Vector Retractable Hose Reel. To retract the hose you will need to give the hose a short pull to unlock the it, and then take the hose back to the reel as it retracts.
Answered by: JLFrontgateService
Date published: 2018-09-25

is it difficult to change hose?

Asked by: Bill W
Thank you for your interest in the Vector Retractable Hose Reel. This item comes with the hose attached; the hose can be replaced but requires a specific replacement hose. For parts information please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-10-17

Just purchased this item & love it. How do you adjust the tension? Btw... I’ve ordered 2 more. One as a gift. Makes my life simpler. Thank you!

Asked by: Jack2WA
Thank you for your interest in the Vector Retractable Hose Reel. To adjust the tension remove the side cover marked "Coil Spring Adjustment". If necessary, use a flat head screwdriver to pry it where indicated. Fold out the crank handle Turn the crank clockwise to increase the tension or counter clockwise to decrease the tension. Turn the crank handle 5 times in the desired direction. Check the spring tension by pulling a short length of the hose and letting it rewind. Repeat until there is enough tension to fully rewind the hose.
Answered by: RWFrontgateService
Date published: 2018-10-05

HOW IS ITEM 104882 DIFFERENT FROM ITEM 144861?

Asked by: noneS
Thank you for your interest in the Vector Retractable Hose Reel. This item is very similar to our 82' Automatic Retractable Hose Reel (104882); however, the Vector does have a longer hose but a slightly shorter leader hose. Also the Vector hose reel is exclusively for Frontgate.
Answered by: JLFrontgateService
Date published: 2018-08-24

Can I buy a replacement hose for this? After 2 years the hose sprung a leak.

Asked by: Aunt RiRi
We are very sorry to hear about your Vector Retractable Hose Reel. For parts information please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-08-27

Does this come free standing on the ground? How do I get the optional post?

Asked by: ArnieJL10
Thank you for your interest in the Vector Retractable Hose Reel. This item comes with a wall mount. We do offer our Retractable Hose Reel Post, item #49226, which is designed to be mounted in the ground.
Answered by: JLFrontgateService
Date published: 2018-08-10
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Product:144861-Vector Retractable Hose Reel