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Vector Retractable Hose Reel is rated 4.3 out of 5 by 421.
Rated 5 out of 5 by from Love this hose My watering is 100 times easier and faster with this hose!
Date published: 2018-07-16
Rated 1 out of 5 by from not reliable this is my second one and last week the spring broke and i am stuck with a big pile of junk
Date published: 2018-07-11
Rated 5 out of 5 by from Retractable Hose Reel I recommend this item. No need to wind the hose. It reels the hose by itself and may be ideal as a house warming gift.
Date published: 2018-07-11
Rated 5 out of 5 by from Great I bought this probably a month ago and I love it! Works very well!
Date published: 2018-07-11
Rated 1 out of 5 by from Lasted one year and a month Worked great until it was just out of warranty. Should have bought similar item anywhere else. Last Frontgate purchase ever.
Date published: 2018-07-10
Rated 5 out of 5 by from Like the adjustable spring. Bought this one to replace one I bought 6 years ago that the spring gave out. Works well as intended.
Date published: 2018-07-10
Rated 5 out of 5 by from Great retractable hose reel! I bought one of these 3 years ago and it is still working. We recently moved and I purchased two more for our new home. The color is a perfect match for the exterior of our house.
Date published: 2018-07-09
Rated 5 out of 5 by from Perfect I love, love ,love this hose reel. I have three of them! My son just got one, too. No more messing with hoses all messed up, simply fantastic
Date published: 2018-07-09
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Our retractable hose was pulled out all the way and will no longer retract. How can we fix this? Thank you.

Asked by: Gardenfriend
We are very sorry to hear about your Vector Retractable Hose Reel. For further assistance with this issue, please contact our product specialists at 1-800-537-8484 or ps@frontgate.com. We sincerely apologize for any inconvenience this may cause.
Answered by: JLFrontgateService
Date published: 2018-07-09

I need a replacement part for my hose assemble. The piece under the cover where the end of the house goes into the actual body of the hose reel. It is a plastic piece that has broken inside the assembly.

Asked by: cscc
Thank you for your interest in the Vector Retractable Hose Reel. Please Call in to our Product Specialist Department at 800-537-8484 and they can assist you with this.
Answered by: RWFrontgateService
Date published: 2018-07-06

Can you mount this sideways or does it need to be vertical (as shown in the picture)?

Asked by: Bradley1
Thank you for your interest in the Vector Retractable Hose Reel. This does need to be mounted vertically as shown.
Answered by: JLFrontgateService
Date published: 2018-06-29

I have a vector hose reel.  Prior to installing my sprinklers sprayed much further.   My sprinkler used to spray maybe 12-15’ diameter now it is 6’.  Is this to be expected with 1/2 hose???

Asked by: Todd 47
Thank you for your interest in the Vector Retractable Hose Reel. The pressure in your hose is typically less if you are using a longer hose. This item has 100 ft. of ½" dia. hose. If you were previously using a shorter hose you would have a higher water pressure.
Answered by: JLFrontgateService
Date published: 2018-06-29

Do items bought the outlet store have the same warranty as pn line?

Asked by: Bernie C
Thank you for your interest in the Vector Retractable Hose Reel. Items purchased at our outlet locations do have a different warranty then items purchased online or at a standard retail location. At our outlet locations all sales are final with the following exception: Items with defective electrical components may be returned with the original receipt within 10 days of purchase. We recommend contacting the outlet store directly to confirm what warranty specific items come with.
Answered by: JLFrontgateService
Date published: 2018-06-29

Is the hose included with the Vector hose reel?

Asked by: Chudo
Thank you for your interest in the Vector Retractable Hose Reel. The hose is included with this hose reel.
Answered by: JLFrontgateService
Date published: 2018-06-28

can I purchase the mount seperate

Asked by: tuckerOrilley
Thank you for your interest in the Vector Retractable Hose Reel. The mount is included with the hose reel and is not sold separately. However, if you need a part for this reel, please contact our customer service at 1-888-263-9850 or service@frontgate.com.
Answered by: JLFrontgateService
Date published: 2018-06-27

I have one of the old Frontgate retractable hose reels, but it's leaking and needs replaced. Will this Vector easily fit on the same post that the earlier versions attached to?

Asked by: Matt in Ohio
Thank you for your interest in the Vector Retractable Hose Reel. This reel will not fit onto the mount used for our previously offered hose reel. You will need to replace your old mount with the new included mount.
Answered by: JLFrontgateService
Date published: 2018-06-26
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Product:144861-Vector Retractable Hose Reel